Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional Custer service”

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Posted 8 years ago

“Very helpful”

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Posted 8 years ago

“Made booking very easy and straightforward.”

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Posted 8 years ago

“It was a quick, friendly service. Well managed and clearlt explained.”

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Posted 8 years ago

“Friendly staff”

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Posted 8 years ago

“Faultless, I made the reservation on line in the evening, got a phone call the next morning, all very present and informative. Short of paying for the Holliday for me i don't see how this can be improved on.”

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Posted 8 years ago

“only booked so far and that has been well attended to and gone very smoothly. Thank you.”

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Posted 8 years ago

“Easy to book, helpful staff”

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Posted 8 years ago

“Very easy to book online. The operator who contacted me the following day was very nice and professional and answered all my questions. Feel confident that my first boating experience will be a very pleasurable one.”

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Posted 8 years ago

“Very helpful and pleasant phone call”

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Posted 8 years ago

“First time we've used the site. Seemed very easy and quite comprehensive information.”

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Posted 8 years ago

“Excellent friendly people, easy to talk too and answered all question and concerns we had about the holiday.”

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Posted 8 years ago

“Very speedy response to initial inquiry. Very friendly and helpful telephone booking.”

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Posted 8 years ago

“Zoe, was informative, knowledgable and very keen to find out the information when she didn't know re: how many locks! She was also fun and friendly and made me feel she was very approachable. She called me when my email failed and is definitely an asset to your company. I have a 4 month old baby and felt apprehensive about a barge holiday, but I am now looking forward to it. I hope she gets recognition for the service she gave if there is an option for that in your company.”

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Posted 8 years ago

Dear Miss Elms. Many thanks for our lovely review. Zoe is the newest member of our team and is particularly delighted with your very kind feedback! - have a great holiday.

Posted 8 years ago

“It would be useful for clients to reserve, book and pay for services online without the need for follow-up phones calls.”

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Posted 8 years ago

“Very easy and straight forward booking process and great to have the phone call to make payment as it gave the reassurance the holiday was booked. Email confirmation was also received quickly afterwards. We are very much looking forward to our holiday.”

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Posted 8 years ago

Many thanks for your very kind review - we hope you have a fantastic holiday! Best wishes, Waterways Holidays

Posted 8 years ago

“Very helpful, polite and welcoming.”

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Posted 8 years ago

“Very friendly, helpful people on the other end of the phone - Dawn was lovely!”

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Posted 8 years ago

“Prompt response and very helpful.”

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Posted 8 years ago

“Really helpful”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews