Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book, information great. Friendly staff. Quick email confirmation”

Helpful Report

Posted 7 years ago

“A lot cheaper than what I was expecting, a good selection of boats and very friendly staff on the telephones.”

Helpful Report

Posted 7 years ago

“very polite and helpful happy staff (Dawn)”

Helpful Report

Posted 7 years ago

“Easy to understand price on website. Agent rang next day to take payment. Thank you.”

Helpful Report

Posted 7 years ago

“Wide choice of boats and locations. Some good offers available”

Helpful Report

Posted 7 years ago

“Booking process very efficient and simple”

Helpful Report

Posted 7 years ago

“efficient quick and helpful”

Helpful Report

Posted 7 years ago

“The staff, chiefly Trudi Hawes, was very helpful and efficient and helped me in getting the boat and the route I wanted. It was a pleasure corresponding with her. A general remark: I would suggest that Waterways provide better route maps for each boat, rather than advising the customer to purchase a book from Amazon. A map is necessary for immediate planning and asking relevant questions. For the bottom line: Thank you very much Trudi Hawes for your help.”

Helpful Report

Posted 7 years ago

“Very easy to find and book the perfect holiday. Great communication.”

Helpful Report

Posted 7 years ago

“Easy to plan holiday on line and then phoned company the next day to confirm and pay deposit. Very helpful chap”

Helpful Report

Posted 7 years ago

“Have not been on the holiday yet but the booking process was quick, informative and relevant”

Helpful Report

Posted 7 years ago

“really friendly and helpful staff when booking...looking forward to our holiday”

Helpful Report

Posted 7 years ago

“pleasant, straightforward transaction”

Helpful Report

Posted 7 years ago

“Happy to help. Came out when needed a little assistance. Are looking to book again for next year.”

Helpful Report

Posted 7 years ago

“Quick and easy to book, prompt service from advisor, hope holiday is as good as booking process.”

Helpful Report

Posted 7 years ago

“Easy to compare boat layouts.”

Helpful Report

Posted 7 years ago

“The holiday is only booked, so haven't experienced it yet. However the customer service I received when booking the holiday was second to non. Zoe was extremely helpful and if the holiday is similar, then it should be brilliant. Thank you”

Helpful Report

Posted 7 years ago

“Friendly staff booked my holiday and I paid my deposit. This is not the first time I have booked with Waterways Holidays so I hadn't many questions. Confirmation email arrived soon after .”

Helpful Report

Posted 7 years ago

“Website was clear and easy to use to make the initial reservation. The follow up call to confirm the booking was curteous and helpful with an appropriate level of information.”

Helpful Report

Posted 7 years ago

“personal and friendly - not too pushy”

Helpful Report

Posted 7 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews