Waterways Holidays Ltd Reviews

4.9 Rating 4,491 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,491 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking process was very painless, web site had lots of information. Looking forward to our holiday.”

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Posted 13 hours ago

“Very helpful. The narrowboat and route we wanted was restricted, but I was helped in finding an alternative.”

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Posted 2 days ago

“Good booking experience”

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Posted 1 week ago

“We had your website open, and working out generally when we wanted to take our trip. However, we noticed that we were getting a little late in making our arrangements, so we use the phone number and called. Heather was wonderful and helped us through everything. She was very thoughtful as we were a little overwhelmed. We really appreciated her help. And we feel very confident about our coming trip. Thank you all very much. I know we’ll have a wonderful time. By the way, we are from San Diego, California, USA.”

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Posted 1 month ago

“Thoroughly impressed with Mark and the rest of the team in their help with getting us all booked up and we haven't even had our holiday yet!”

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Posted 1 month ago

“Lovely customer service, super easy to book. Thankyou x”

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Posted 2 months ago

“The booking of the holiday season with Trudi was great she was really informative and explained everything. She sent the booking details over straight away as promised thank you.”

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Posted 2 months ago

“Brilliant service … I felt very supported especially since I was booking from Australia”

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Posted 2 months ago

“The whole process was very easy.”

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Posted 3 months ago

“Good service”

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Posted 3 months ago

“Very good customer service, prompt responses and easy booking”

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Posted 3 months ago

“Communication was good and the booking experience was simple. Staff were very helpful and friendly.”

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Posted 3 months ago

“Booking was administered over the phone very efficiently and the operator was delightful - all queries were answered in full and a summary of next steps was delivered expertly. Guidance provided covered boat, marina and Norfolk Broads information. A very good customer interface.”

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Posted 3 months ago

“I had a few queries that I needed addressing, prior to making a booking. Not only were they dealt with efficiently, my request to call back at certain times were observed perfectly. I was very impressed with all.the staff that I dealt with, both online and in person. Thank you all.”

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Posted 3 months ago

“Very helpful would most definitely recommend”

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Posted 4 months ago

“Simple to use website. Very friendly, professional team.”

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Posted 4 months ago

“Heather was very helpful and polite”

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Posted 4 months ago

“Easy to reserve online then Amy called me to confirm booking all within half hour really good service”

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Posted 4 months ago

“Very easy booking process. Polite and informative staff. Looking forward to our holiday.”

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Posted 4 months ago

“Excellent service...Very simple & quick booking process. Everything was explained at the time of booking”

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Posted 4 months ago

Waterways Holidays Ltd is rated 4.9 based on 4,491 reviews