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Waterways Holidays Ltd Reviews

4.9 Rating 4,446 Reviews
100 %
of reviewers recommend Waterways Holidays Ltd
4.9
Based on 4,446 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Waterways Holidays Ltd 4 star review on 15th July 2024
Ms Livengood
Waterways Holidays Ltd 5 star review on 29th June 2024
Mr Widdowson
Waterways Holidays Ltd 5 star review on 19th May 2024
Mr Sowden
Waterways Holidays Ltd 4 star review on 30th July 2022
Janine Hudson
Waterways Holidays Ltd 5 star review on 7th July 2022
Mr Moat
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
Uk baed call centre without a million options when you call and got through in less than 5 mins. Booked with easy and everything explained in detail. Thank you Lesley & Heather
Helpful Report
Posted 3 days ago
Excellent service and very helpful. Answered all my queries promptly and efficiently
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Posted 1 week ago
Thank you so much Mrs Spencer. We wish you a very relaxing and enjoyable holiday.
Posted 1 week ago
Easy to use web site. Used the chat to answer some questions I had regarding pubs being open and available, all went well. Very happy and excited to begin canal boating. I rnted bofore and have recommennded to all my friends
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Posted 1 week ago
Thank you Mr Goss. We really appreciate your kind feedback and recommending us to your friends. Have a great holiday!
Posted 1 week ago
Recently booked a week cruising on the canals of north West England, Trudi of waterways could not have been nicer or more helpful, she explained everything very clearly, really looking forward to our week in June
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Posted 2 weeks ago
Very prompt and very structured repsonse; lots of useful material (such as manuals and instructional videos); clean instructions as to what to think of before setting off;
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Posted 2 weeks ago
Fast response, good info.
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Posted 2 weeks ago
Our experience with Waterways Holidyas has been very good, lots of information on their website and easy to make a booking, also the staff have been very helpful via email and on the phone.
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Posted 2 weeks ago
Heather was very pleasant to deal with and very knowledgeable regarding getting us our a memorable canal experience.
Helpful Report
Posted 2 weeks ago
Very smooth. When the boat we wanted wasn't available, another was found very quickly.
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Posted 3 weeks ago
Very helpful and friendly.
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Posted 3 weeks ago
Easy online transaction, good correspondence via email. No drama all good
Helpful Report
Posted 3 weeks ago
Trudi was excellent professional, efficient and friendly. She went above and beyond to ensure I booked my holiday and was very helpful with advice too and in answering my questions - top class customer service a real credit to the company!
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Posted 4 weeks ago
An ordinary, everyday transaction without fuss or incident.
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Posted 4 weeks ago
EXTREMELY EASY TO BOOK AND HEATHER WAS VERY HELPFULL
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Posted 1 month ago
I have only made the booking so cannot comment on the holiday itself but I was so impressed by the customer service. Brilliant!
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Posted 1 month ago
This was a very easy booking system. Thank you
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Posted 1 month ago
Great company and great holiday had. The boat was perfectly stocked and prepared for a lovely time cruising. Highly recommend. Thanks again for making it so easy and a great experience, even in the cold weather.
Helpful Report
Posted 1 month ago
Super helpful in finding an alternative when our first choice boat & destination were unavailable. Thanks Trudi.
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Posted 2 months ago
Trudi was a pleasure to deal with and very helpful and knowledgeable with her suggestions. This lead to me altering my plans to a route that was more in line with what I was wanting. Will definitely use Waterways Holiday again!
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Posted 3 months ago
Excellent man in the phone very nice Explaining everything you need to know booking straight forward
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Posted 3 months ago
Waterways Holidays Ltd is rated 4.9 based on 4,446 reviews