This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"From the first communication I found them to be efficient and very mannerly. Nothing seemed to much trouble ,everything was explained and I felt confident in booking two boats . If this is anything to go by our help lifay should be great ."
"Really helpful and clear and friendly"
"Very helpful, pleasant and efficient. Can't wait for the holiday."
"Excellent service called when they said they would and were knowledgeable."
"The booking experience was excellent. Filled a reservation form out then a rep phoned me to complete the booking. She was extremely knowledgeable and friendly. Explained everything and seemed genuinely interested in my previous experience and plans for this break."
"Very welcoming and easy to book"
"Great website the only one I found with loads of filters to enable you to find the right canal boat for you quickly. Also the details of various canal routes was very helpful. Staff very helpful and friendly."
"Extremely helpful and knowledgeable staff answered all our questions as first time boaters."
"Good holiday shame the water level dropped on our way home ."
"Very pleasant gentleman took my booking. In spite of my having problems with my lap-top the staff at Barnes Brinkcraft were able to sort out my booking - appears nothing too much trouble"
"Replied quickly and very pleasant helpful lady on phone"
"Quick and easy booking. Information pack and booking confirmation arrived in 2 days. Phone call next day from very friendly operator Trudi. Not had holiday yet but so far very good"
"Very helpful lady on the phone"
"Lesley Richards who answered my telephone call was extremely helpful, knowledgeable and very pleasant to talk to, which made the whole booking experience very easy."
"Customer care was excellent"
"Very helpful and informative friendly. Really great service and lots of advice"
"Very easy to book and use the website"
"Swift response and pleasant experience."