Waterways Holidays Reviews

4.87 Rating 4,317 Reviews
99% of reviewers recommend Waterways Holidays

About Waterways Holidays: Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

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01252 796400


47 Station Road

UK Holidays

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
Telephone, Email, Live Chat
communication channels
Under an hour
queries resolved in
Mr Rook
"I had almost given up on finding a holiday to meet my exact criteria so it as a very pleasant surprise when the staff at Waterways Holidays took over the search and within a few hours had located exactly what I was looking for, but couldn't find myself. Spent a great Christmas aboard and all thanks to them, great job!"
Posted 2 months ago
Mr Lockwood
"Used them now for the third time running and will use again and again, one of the best ones out there, highly recommend. Even our dog loves these holidays!"
Posted 3 months ago
"Excellent booking service. So easy to use just pick your boat on the website check the availability and just book. We had a great time"
Posted 7 months ago
"Very easy to book on line and the conversation to confirm the booking was informative also very polite and made you feel at ease"
Posted 1 day ago
Visit Website
"I was contacted very quickly by a member of staff to confirm our booking. She gave me good information and told me exactly how our interaction with the boat owner would happen. And it was exactly as she described. Some more information about the boat and owner would have been preferred, but it didn't stop us making the booking."
Posted 2 days ago
"Staff friendly, knowledgeable and polite"
Posted 4 days ago
"Fantastic service and very helpful"
Posted 6 days ago
"Exceptional product knowledge which made the booking process proffessional but easy and the experience excellent."
Posted 1 week ago
"Great easy to understand website. very helpful and knowledgeable staff"
Posted 1 week ago
"Very pleasant member of staff who replied to my email."
Posted 1 week ago
"I found it very easy booking our Norfolk Broads holiday. Very pleasant,helpful and knowledgeable staff."
Posted 1 week ago
"Very pleased with the service provided"
Posted 1 week ago
"Clear, simple quick operation"
Posted 1 week ago
"Quick and easy to book.call back to confirm requirements fast and helpful."
Posted 1 week ago
"Lovely lady who took my booking."
Posted 2 weeks ago
"I found the website easy to use. Responses were quick and comprehensive. Overall, a very positive experience. I will make a point of using Waterways Holidays when I am next looking to book a boating holiday."
Posted 2 weeks ago
"Waterways Holidays always provide a helpful and informed service."
Posted 2 weeks ago
"Quick easy online booking process followed up within minutes by phone call to take booking fee, run through confirmation & important information & give details of boat owner company. One of easiest booking processes ever completed. Thank you. Now looking forward to our holiday."
Posted 2 weeks ago
"I made the booking over the phone from Australia. I spoke with Nigel, who was very friendly and helpful. He took the time to explain in detail about the boat I was intending to hire and advised on the the local waterways and what to expect. I did not feel rushed in anyway, and overall it was a great conversation and experience. It was an excellent start to our pending holiday."
Posted 2 weeks ago
"Wonderful, polite and helpful and efficient family run business. Extremely knowledgable about boating holidays. Would highly recommend."
Posted 2 weeks ago
"Booked a school visit for pupils in the summer. The lady I spoke to was extremely friendly and helpful and gave me all the information I needed."
Posted 2 weeks ago
"Very helpful and knowledgeable booking agent (Nigel) -quick and easy booking system (i.e. call them up and pay over the phone!!). 10 minutes tops to sort with no automated/IT blather to deal with or hidden costs. Highly recommended..."
Posted 3 weeks ago
Waterways Holidays is rated 4.87 based on 4,317 reviews

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