Waterways Holidays Ltd Reviews

4.87 Rating 4,379 Reviews
99 %
of reviewers recommend Waterways Holidays Ltd
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.99 out of 5
Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

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01252 796400




47 Station Road

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Waterways Holidays Ltd 5 star review on 2nd August 2018
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Waterways Holidays Ltd 5 star review on 4th July 2017
Mr Bald
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Waterways Holidays Ltd 5 star review on 19th December 2018
Mr Lockwood
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Waterways Holidays Ltd 5 star review on 1st January 2019
Mr Rook
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Waterways Holidays Ltd 5 star review on 4th May 2019
Mr Cresswell
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Waterways Holidays Ltd 4 star review on 15th September 2019
Rita Hallam
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Waterways Holidays Ltd 5 star review on 30th January 2020
Ms Washington
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Anonymous  // 01/01/2019
Excellent personal service
Posted 1 day ago
Waterways were very professional and answered all my questions fully and phone booking was hassle free and very informative.
Posted 3 days ago
Recently booked a midweek break with Waterways Holiday Ltd. The young lady on then phone was very professional a d pleasant to talk to, and answered any quries I had before booking our boating holiday. Looking forward to a pleasant few days away a d would recommend this company.
Posted 3 days ago
Very efficient & very nice people. So good to hear a warm voice on the end if the phone.
Posted 3 days ago
All staff we spoke too very pleasant and very helpful
Posted 5 days ago
Nice pleasant girl who I spoke too, very helpful and professional
Posted 1 week ago
Very quick, efficient and, above all, friendly and professional experience! Have used Waterways Holidays in the past and will continue to do so. Thanks!
Posted 1 week ago
Website was great, up to date hirings (cruisers on Norfolk Broads). Got all the info I needed there. Booked on a Sunday evening; contacted by Trudi on Monday morning, who was brilliant, answered all my questions and got it finalised and paid for in no time
Posted 1 week ago
So friendly and happy. We are new to boating holidays so needed lots of advice which the ladies were very happy to give.
Posted 1 week ago
great thanks We are really looking forward to our holiday.
Posted 1 week ago
Very easy booking seamless
Posted 1 week ago
Very cheerful and helpful. Concise and preceptive. A pleasant experience.
Posted 1 week ago
Very helpful and we been so lucky to have extra days and they sorted it out for us so friendly as well
Posted 1 week ago
Strange in these days of on-line booking to have to wait for a phone call during working hours to pay - even the boatyard has an on-line payments system - not convenient for those who work full-time
Posted 1 week ago
Having missed out on the boat I had taken weeks searching for the staff at Waterways did their very best to find me something similar. Great work guys!
Posted 1 week ago
Very friendly and helpful people, who processed my booking with ease.
Posted 1 week ago
Polite and helpful staff who explained all the details of the booking
Posted 2 weeks ago
Excellent friendly service
Posted 2 weeks ago
Shambles. Boat payed for has been changed twice.
Posted 2 weeks ago
Hi Mr Ferris.
I understanding that following your booking with Waterways Holidays, you have subsequently been dealing directly with the marina who had offered you a free upgrade to a newer boat at no extra cost due to the practicalities of their cleaning regime and ensuring that they can meet all of the covid secure requirements.

Kind regards
Posted 2 weeks ago
Great choice and good value
Posted 2 weeks ago
Waterways Holidays Ltd is rated 4.87 based on 4,379 reviews