Waterways Holidays Ltd Reviews

4.9 Rating 4,486 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,486 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As booking went it was clean and easy...but it was made pleasurable by Dawn who was a happy person and that came through the telephone. Parting with money is never easy, but she made it seem painless. ???????”

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Posted 9 years ago

“Very helpful with booking the holiday and answering all my questions”

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Posted 9 years ago

“Excellent quick response ... hope the rest of the holiday is as good as the booking experience”

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Posted 9 years ago

“Simply and quick to book, from an easy to navigate website. Called same day, even though not within office hours to take deposit and explain booking. Very friendly and helpful, could not fault”

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Posted 9 years ago

“Every question was answered and made clear everything seems very good”

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Posted 9 years ago

“Quick and easy booking form. Quick contact back. Couldn't ask for more.”

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Posted 9 years ago

“Very helpful and friendly gentleman on the phone, answered all my questions and we got the Holiday boat we wanted. Quick and efficient booking service.”

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Posted 9 years ago

“Very prompt reply to my online enquiry. The lady I spoke to was very helpful and informative.”

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Posted 9 years ago

“Good web site excellent telephone communication”

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Posted 9 years ago

“Polite and very helpful.”

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Posted 9 years ago

“Trudie was very helpful and knowledgeable. She willingly checked boat details to ensure access was going to be possible and was able to suggest alternatives to suit our needs. A positive experience.”

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Posted 9 years ago

“Customer experience was excellent. Courteous, polite, professional and helpful.”

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Posted 9 years ago

“Very happy with quick resposes to our questions. Just waiting to now enjoy our holiday.”

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Posted 9 years ago

“Efficient service. All good.”

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Posted 9 years ago

“Waterways have some very knowledgeable staff that make the booking experience easy and can answer most questions. I liked the 48 hour reserve they offered on the boat of our choice before paying the deposit.”

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Posted 9 years ago

“Website and booking process was user friendly and easy to navigate. On line chats were responded to quickly and Trudi provided information as requested quickly and accurately”

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Posted 9 years ago

“Gemma was very helpful and answered all of my questions.”

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Posted 9 years ago

“Very straight forward. Wasn't expecting a call to confirm booking so soon so thank you for making it easy.”

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Posted 9 years ago

“Very nice website, easy to find. Looking forward to our holiday on the canal boat.”

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Posted 9 years ago

“Pleased with the website information and then the follow up contact to discuss the booking, thankyou.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,486 reviews