Waterways Holidays Ltd Reviews

4.9 Rating 4,485 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service. Friendly and helpful and was able answer all questions and arrange a flexible start to our holiday. Made to feel that nothing was too much trouble. We are looking forward to holidaying with this company.”

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Posted 9 years ago

“Easy straightforward booking on line. Contact made by friendly and helpful staff, who competently processed the booking and advised the next stage of the process.”

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Posted 9 years ago

“An extremely friendly operator, who called very promptly. She was a pleasure to deal with.”

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Posted 9 years ago

“It was easy to make the holiday search and initial booking online. I was pleasantly surprised to see that the office was open on a Sunday so I could immediately confirm the booking, pay my deposit and ask any questions, which were promptly answered. The paperwork, which has been emailed to me seems very comprehensive. I rate the booking experience "excellent".”

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Posted 9 years ago

“The entire booking process was simple and speedy. The people I dealt with at Waterways Holidays were extremely helpful, polite and well-informed, and were all able to discuss everything in detail from technical questions to arrangements around the holiday itself. Highly recommended.”

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Posted 9 years ago

“It was easy to book on the Internet, and it was good to have a follow up telephone call the next day just to confirm details. Thanks.....looking forward to our long weekend on the narrow boat.”

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Posted 9 years ago

“Very helpful, knowledgable and friendly”

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Posted 9 years ago

“Very easy and straightforward booking. If the holiday is as good it will be brilliant.”

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Posted 9 years ago

“quick efficient and friendly - great when looking to book”

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Posted 9 years ago

“Very friendly and helpful.”

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Posted 9 years ago

“very helpful and made it so easy and pleasant and hope the holiday is just as nice thanks”

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Posted 9 years ago

“Fast, friendly, knowledgeable, professional.”

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Posted 9 years ago

“Excellent service, prompt responses, happy to accommodate special requests and worked to make the booking experience a pleasure. We are looking forward with great anticipation to the holiday.”

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Posted 9 years ago

“Very helpfully and friendly made my booking so easy thanks very much Lynda”

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Posted 9 years ago

“Staff at the booking centre very helpful and very informative”

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Posted 9 years ago

“I had a swift reply from Waterways to confirm my booking and details of our boating Holiday . Regards John.”

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Posted 9 years ago

“You were responsive, helpful, knowledgeable and friendly. All good thanks.”

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Posted 9 years ago

“Excellent feedback from Waterways representatives, responding quickly in holding the boat and then talking through the whole process of a boating holiday and outlining what happens on the day of arrival.”

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Posted 9 years ago

“Excellent web site and very easy to book a craft to suit our requirements. When I contacted the company to pay for our holiday I was greeted with a very friendly and helpful member of the booking reservation team. We have been kept upto date with our booking confirmation and would certainly recommend anyone at this point as well. Looking forward to our boating experience in May.”

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Posted 9 years ago

“Very pleasant lady took my booking. It was very quick and easy to make booking.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,485 reviews