Waterways Holidays Ltd Reviews

4.9 Rating 4,493 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,493 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website and booking process was user friendly and easy to navigate. On line chats were responded to quickly and Trudi provided information as requested quickly and accurately”

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Posted 9 years ago

“Gemma was very helpful and answered all of my questions.”

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Posted 9 years ago

“Very straight forward. Wasn't expecting a call to confirm booking so soon so thank you for making it easy.”

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Posted 9 years ago

“Very nice website, easy to find. Looking forward to our holiday on the canal boat.”

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Posted 9 years ago

“Pleased with the website information and then the follow up contact to discuss the booking, thankyou.”

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Posted 9 years ago

“Quick, easy and we received a call back the next day. This will be our first boating trip and I received excellent information and a very dog-friendly response. Very impressed so far.”

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Posted 9 years ago

“Very helpful and friendly I can not wait to go on holiday now.”

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Posted 9 years ago

“Very prompt, polite and helpful service.”

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Posted 9 years ago

“Online booking process was very straightforward and then one has to talk to a representative of Waterways Holidays to pay the deposit. This is an excellent way of doing things as it gave you the security of talking to a person, asking questions, going through the hire process etc. We were also contacted very quickly by the boat operator, so within 12 hours of booking the holiday the entire booking process was complete.”

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Posted 9 years ago

“Had a great chat with the lady (sorry can't remember her name) about our upcoming boat holiday. Gave lots of information and very friendly. Thoroughly recommend, great customer service. So looking forward to our first boating holiday.”

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Posted 9 years ago

“Lesley was very helpful on the phone. Gave me places to eat and ideas which i found very helpful.”

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Posted 9 years ago

“Very friendly staff helpful with our enquiries and gave us lots of help and great ideas. Good to know we can phone at any time. Looking forward to our holiday .”

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Posted 9 years ago

“Very quick and efficient system - would have preferred to do it all on line but this was the next best thing - the phone call came very quickly and person I spoke to was extremely helpful”

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Posted 9 years ago

“Very helpful advice when booking”

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Posted 9 years ago

“The help and advice given by both of the Ladies I spoke to, the first one was called Lesley and the second whose name I can't recall, was efficient and very helpful. It was a pleasure to have booked with your company. If the boat itself goes as well we shall have nothing but praise.”

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Posted 9 years ago

“First rate. Absolutely painless and quick on-line procedure. Telephone acknowledgement within the hour and deposit paid. Well done.”

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Posted 9 years ago

“Very helpful!”

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Posted 9 years ago

“Very friendly lady who gives you the call back.”

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Posted 9 years ago

“There was a very quick response between my enquiry and a phonecall giving me all the details I needed. Very informative and answered all my questions. Easy to do business with you. Thank you”

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Posted 9 years ago

“So far so good! Corresponding from Australia is not always easy but questions were responded to quickly and there was an understanding of the time difference. The booking process was smooth, quick and easy.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,493 reviews