Waterways Holidays Ltd Reviews

4.9 Rating 4,523 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,523 reviews

Customer Service
Communication Channels	Telephone, Email

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good! Corresponding from Australia is not always easy but questions were responded to quickly and there was an understanding of the time difference. The booking process was smooth, quick and easy.”

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Posted 10 years ago

“I spoke to a lady named Dawn who was extremely helpful and very pleasant on the phone, who went through the booking with ease. Been on several barging holidays but 1st booking with yourselves let's just hope the barge is as good as it looks.”

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Posted 10 years ago

“Customer advisor was very friendly and helpful”

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Posted 10 years ago

“Made booking my holiday very easy thank you”

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Posted 10 years ago

“Very pleasant and informative throughout the process Thanks”

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Posted 10 years ago

“Great customer service. Very friendly and helpful. A pleasure to deal with”

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Posted 10 years ago

“Really easy to book, given all the info we needed when we paid our deposit over the phone, quick and easy service A+++”

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Posted 10 years ago

“Nigel the gentleman who phoned me (on a Sunday) following my online reservation was great. He was friendly and very helpful with my booking. He chatted about our holiday and was very informative about books to buy and what to bring on our holiday.”

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Posted 10 years ago

“From the moment I phoned waterways holidays I was pleased to have chosen them. Trudi who answered the phone was lovely, she made me feel very comfortable about our choice of boat and area. She went much further and sent me some great info on the area and especially on the Pubs along the way which I was most interested in. The whole transaction was very pleasant and easy to make a booking. I am now looking forward to our narrow boat trip tremendously.”

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Posted 10 years ago

“Customer service lady called me back the next day and left message. I called back Monday, she was very good on the phone, overall a great customer experience”

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Posted 10 years ago

“Good choice of boats/barges, good choice of locations. Booking very straightforward and confirmation phone call from them was very pleasant & knowledgeable. A pleasurable experience all round. All we want now is fab weather!!”

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Posted 10 years ago

“Quick and simple”

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Posted 10 years ago

“Staff were very helpful and provided very useful information. Very speedy process. Can't wait for our holiday.”

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Posted 10 years ago

“Very easy to book up a holiday with you guys. Completed online booking. E mail followed. Phone call to pay. All went smoothly. Friendly call taker. Happy and keen to help me have a good holiday :-)”

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Posted 10 years ago

“So easy and helpful for first time users. We had no idea what we wanted and the time spent on this website sorted everything for us. Now looking forward to our first holiday on the canals.”

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Posted 10 years ago

“Friendly, knowledgeable and helpful staff makes for a pleasant experience.”

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Posted 10 years ago

“Your representative.....Dawn......was most pleasant and helpful.”

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Posted 10 years ago

“Very pleasant booking experience. Showed interest and good knowledge of the holiday”

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Posted 10 years ago

“The lady I spoke to on the phone was extremely helpful and friendly. Many thanks, we are looking forward to our holiday.”

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Posted 10 years ago

“Very friendly, and totally helpful!”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,523 reviews