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Waterways Holidays Ltd Reviews

4.9 Rating 4,455 Reviews
100 %
of reviewers recommend Waterways Holidays Ltd
4.9
Based on 4,455 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Waterways Holidays Ltd 4 star review on 15th July 2024
Ms Livengood
Waterways Holidays Ltd 5 star review on 29th June 2024
Mr Widdowson
Waterways Holidays Ltd 5 star review on 19th May 2024
Mr Sowden
Waterways Holidays Ltd 4 star review on 30th July 2022
Janine Hudson
Waterways Holidays Ltd 5 star review on 7th July 2022
Mr Moat
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
very helpful and polite
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Posted 11 years ago
quick reply
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Posted 11 years ago
Easy too book and very quick feedback. Good info about the payment.
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Posted 11 years ago
Good to have a comparison site for canal boat hire companies. Booking was easy and uncomplicated
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Posted 11 years ago
Very friendly and knowledgeable staff. They blocked the booking for 24h before making any payment to make sure that all people from my party was coming. I regret the 2% extra charge for credit card payment not mentioned at all earlier on.
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Posted 11 years ago
Very helpful on the phone but a little frustrating that you cannot confirm availability online. Not sure how you resolve that one!
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Posted 11 years ago
Very efficient and quick response
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Posted 11 years ago
Simple procedure. Quick reply. Knowledgable booking clerk.
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Posted 11 years ago
The combination of online reservation and telephone booking was unexpected, but worked well. It is nice to have the opportunity to speak to someone! The only disappointment was that I had to ask for the 10% 'full payment on booking' discount rather than being offered it.
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Posted 11 years ago
very good information and Trudy was very nice.
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Posted 11 years ago
Booking was very easy and the staff were very courteous.
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Posted 11 years ago
Only one word needed - EASY
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Posted 11 years ago
Swift call back. Friendly operator. All paper work received promptly.
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Posted 11 years ago
Good service - quick contact & feedback ( even during the "winter festival" period). The agency staff was freindly, and knew what the holidaymaker needed to know ( and be told / reminded)
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Posted 11 years ago
your Internet sites are ok. For me it was unusual to give you the Credit card dates on a fax/pdf. Normal I would expect a complete online booking. For me as an forign customer it woul be good to get translated Informations.
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Posted 11 years ago
Staff (Lesley) was well informed and helpful.
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Posted 11 years ago
Would have liked an email confirming details I'd just entered on the booking form as I was not aware that I would be contacted by phone later on (in my case the next day) so was concerned that I'd entered incorrect details (either my phone number or email) and had no way of checking. Other than that the service received was fine and the lady I spoke to on the phone was extremely pleasant.
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Posted 11 years ago
Dear Mr Pickersgill. Many thanks for your kind review and suggestion which we will investigate further to see if this would be possible. We wish you a very enjoyable holiday.
Posted 11 years ago
Very good, fast and helpful service
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Posted 11 years ago
I thought it was easy, polite and smooth. A good service
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Posted 11 years ago
A very polite and prompt response. The cost of the fuel and deposit appears quite high against others. A good experience so far..
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Posted 11 years ago
Waterways Holidays Ltd is rated 4.9 based on 4,455 reviews