Waterways Holidays Ltd Reviews

4.9 Rating 4,525 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,525 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking was very easy and the staff were very courteous.”

Helpful Report

Posted 12 years ago

“Only one word needed - EASY”

Helpful Report

Posted 12 years ago

“Swift call back. Friendly operator. All paper work received promptly.”

Helpful Report

Posted 12 years ago

“Good service - quick contact & feedback ( even during the "winter festival" period). The agency staff was freindly, and knew what the holidaymaker needed to know ( and be told / reminded)”

Helpful Report

Posted 12 years ago

“your Internet sites are ok. For me it was unusual to give you the Credit card dates on a fax/pdf. Normal I would expect a complete online booking. For me as an forign customer it woul be good to get translated Informations.”

Helpful Report

Posted 12 years ago

“Staff (Lesley) was well informed and helpful.”

Helpful Report

Posted 12 years ago

“Would have liked an email confirming details I'd just entered on the booking form as I was not aware that I would be contacted by phone later on (in my case the next day) so was concerned that I'd entered incorrect details (either my phone number or email) and had no way of checking. Other than that the service received was fine and the lady I spoke to on the phone was extremely pleasant.”

Helpful Report

Posted 12 years ago

Dear Mr Pickersgill. Many thanks for your kind review and suggestion which we will investigate further to see if this would be possible. We wish you a very enjoyable holiday.

Posted 12 years ago

“Very good, fast and helpful service”

Helpful Report

Posted 12 years ago

“I thought it was easy, polite and smooth. A good service”

Helpful Report

Posted 13 years ago

“A very polite and prompt response. The cost of the fuel and deposit appears quite high against others. A good experience so far..”

Helpful Report

Posted 13 years ago

“Very friendly and helpful staff. I didn't rate very good because the homepage is not very comfortable. There are no filters, you can't sort by price or area, you can't search for a boatname or boatyard.”

Helpful Report

Posted 13 years ago

“All good with exception of not happy with credit card fee.”

Helpful Report

Posted 13 years ago

Dear Mr Bown. Many thanks for your kind review. Some marinas do make a small surcharge of up to 2% to cover credit card processing charges. Others make no surcharge. No card charges apply to any UK debit cards or payment by bank transfer. We wish you a great holiday - best wishes from Waterways Holidays

Posted 13 years ago

“Boat did what it said on the tin. Good boatyard and service.”

Helpful Report

Posted 13 years ago

“Very straightforward procedure, and good value”

Helpful Report

Posted 13 years ago

“Very helpful and informative. Pleasant manner and very efficient. Would book again.”

Helpful Report

Posted 13 years ago

“excellent staff, very helpful and friendly”

Helpful Report

Posted 13 years ago

“The staff were very freindly & helpful. The follow on repsonse from the marina was similarly swift and we look forward to our holiday.”

Helpful Report

Posted 13 years ago

“Found me just what I wanted very cheap as well”

Helpful Report

Posted 13 years ago

“booking on line was very easy and the lady I spoke to was really nice. However I am still yet to receive a confirmation email on my booking.”

Helpful Report

Posted 13 years ago

“Good selection of boats available. Staff on phone were helpful. Did not return my call when a message was left. Overall satisfied”

Helpful Report

Posted 13 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,525 reviews