Waterways Holidays Ltd Reviews

4.9 Rating 4,496 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,496 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were very pleased with the service we received. Nothing could have been improved on. Well done!”

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Posted 10 years ago

“Very Good. As It Should Be, So Far”

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Posted 10 years ago

“Very helpful, pleasant and knowledgeable. Made the whole booking process simple.”

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Posted 10 years ago

“The website is easy to use and navigate and the information provided makes it easy to select the right boat. The online booking facility is quick and easy to use and the follow-up call to confirm the booking and pay the deposit was punctual, friendly and helpful. All round, a very good experience.”

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Posted 10 years ago

“Very polite, efficient, booked on a Sunday, quickly picked up and all sorted by Monday lunchtime. very impressed.”

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Posted 10 years ago

“Very easy to book and Abbie was very knowledgable when I spoke to her on the phone. She answered all of my questions and my email confirmation from the boatyard came through quickly. The boating handbook and suggested items list that were attached to the email are really excellent and helpful. Thoroughly looking forward to our break now!”

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Posted 10 years ago

“Very friendly staff who I spoke to on the phone each time”

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Posted 10 years ago

“Excellent standard of customer care. Attentive listening and question asking.”

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Posted 10 years ago

“Not much to day really, it was very easy and straightforward. Very uncomplicated. Thank you.”

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Posted 10 years ago

“Our experience was made so much easier with Trudi and Lesley. We had some problems our side with the fax and Trudi went above and beyond to help. She had also answered our queries over an online chat. Lesley, very capably, went over the final details and made sure we knew the ins and outs of our holiday. Both Trudi and Lesley are assets who represent Waterways in the best possible manner......We are looking forward to a great experience! Alex and Toni Scott-Berenson”

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Posted 10 years ago

“Trudi answered straight away, was more than helpful and made the booking process very easy!! Really looking forward to our first canal boat holiday??”

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Posted 10 years ago

“Prompt reply to email inquiries and very quick to confirm booking.”

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Posted 10 years ago

“Quick and easy with all the information given.”

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Posted 10 years ago

“Excellent. Simple, quick and painless as REAL, helpful, knowledgeable folk get in touch with you. A great site to use, highly recommended!”

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Posted 10 years ago

“Remarkably helpful with plenty of time to discuss possible routes.”

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Posted 10 years ago

“Straightforward, helpful and efficient.”

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Posted 10 years ago

“Quik and easy - rang us the following day. Liked the safety and instruction brochure - good idea as so many folks do not know. Very satisfied thanks”

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Posted 10 years ago

“Easy booking online, friendly and helpful customer service on the telephone. The entire process went smoothly and quickly from initial checking of boat availability online.”

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Posted 10 years ago

“Trudi, Nigel, Abby and Lesley were most helpful in satisfying the requirement of our projected holiday. Return emails and texts were received when promised and satisfactory booking was able to proceed. Thank you all.”

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Posted 10 years ago

“Nigel was exceedingly helpful. He (and the lady I spoke to) were informative and volunteered info. There was no pressure to make a sale”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,496 reviews