Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful telephone service; a couple of queries passed on to a more knowledgeable colleague who could answer the questions. Agreed to hold the booking for 48 hours to allow me time to consult/confirm ok with other crew and payment promptly taken for the amount stayed with no 'add-ons'. Websire OK(ish)”

Helpful Report

Posted 9 years ago

“Had all the information required and was simple to use. Would use again. Improvements - Some boats didn't have many photos and the virtual tour is limited.”

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Posted 9 years ago

“Reasonably straightforward but with so much information on each boat and what it offers it took a phone call to the very helpful staff to reach a decision.”

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Posted 9 years ago

“Very easy to book and the booking staff were very helpful with advice on our requirements”

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Posted 9 years ago

“First class knowledgable service.”

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Posted 9 years ago

“excellent ,hope that the holiday is as good.”

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Posted 9 years ago

“Very efficient and prompt service.”

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Posted 9 years ago

“I found booking my holiday very easy and staff very helpful on suitability of boat type for my needs.All in all a very pleasant phone call. Thank you”

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Posted 9 years ago

“Excellent efficient, friendly and knowledgeable service. Thank you!”

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Posted 9 years ago

“Very helpful & informative.”

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Posted 9 years ago

“A very friendly and helpful person talked me through my holiday. Thank You”

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Posted 9 years ago

“Great so easy to book”

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Posted 9 years ago

“The service was prompt and efficient. I was given the correct advice and everything went smoothly”

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Posted 9 years ago

“The customer service person was very helpful and friendly and answered by questions really well. She explained everything thoroughly and I feel like I am prepared for turning up to collect our canal boat in September.”

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Posted 9 years ago

“Easy and straightforward booking process”

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Posted 9 years ago

“I found the booking very easy over the telephone and the lady I spoke to was very polite and helpful with what I was looking for and gave me all the information I required straight away. Thank you”

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Posted 9 years ago

“Booked over the internet and spoke the day after with WH. Web experience was easy and informative.....and accurate. (Some other websites showed boats available but in fact were only so for part of the booking period). On ringing they were friendly and helpful and we confirmed the booking without fuss or difficulty”

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Posted 9 years ago

“Quick and easy to book with a very helpful female. Hope the holiday is as good.”

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Posted 9 years ago

“Very prompt, informative and friendly reply. Booked provisionally by email, made some enquiries by phone, all done and dusted very quickly.”

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Posted 9 years ago

“Very helpful and easy to book.”

Helpful Report

Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews