Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the young lady I spoke to was very polite and very helpful. Only time will tell what the holiday will be like, but if first impressions are anything to go by it should be really good”

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Posted 9 years ago

“It was so easy to book and the staff were very helpful and knowledgeable. made my life easy as was unsure on what to do Thank you again for the great service Regina Hughes”

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Posted 9 years ago

“Very helpful...especially as I originally booked the wrong weekend! Oops! Thanks for everything we are really looking forward to a fun weekend on the broads.”

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Posted 9 years ago

“very helpful and willing to help to book a last minute holiday”

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Posted 9 years ago

“The people on the phone are very good in helping in every way they can think you for your help”

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Posted 9 years ago

“First class service. Nigel, who dealt with our booking was well informed, extremely helpful and had a sense of humour.”

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Posted 9 years ago

“As someone coming for a once in a lifetime trip I have been really happy with the prompt responses to any questions I have asked. Cheers”

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Posted 9 years ago

“Abbie was very efficient. She located our holiday really quickly and was able to spot the mistake in the advert, ensuring we fully understood what we were booking. She reserved our booking to give us time to check sleeping arrangements and was able to talk about our trip with knowledge. Everything was emailed through quickly and efficiently. Thank you.”

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Posted 9 years ago

“After a short on-line chat with Trudi and a couple of emails all was completed in quick and professional manner. Looking forward to this holiday!”

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Posted 9 years ago

“Staff helpful , pleasant and answered all my questions.”

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Posted 9 years ago

“I found the service very good, quick to respond to my initial request, very helpful and good customer service”

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Posted 9 years ago

“Easy booking procedure. Very pleasant booking agent to finalise details on the telephone.”

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Posted 9 years ago

“Very efficient and friendly.”

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Posted 9 years ago

“We made a reservation for a Norfolk Broads cruiser by the website. Waterways Holidays telephoned us the following day to discuss our requirements and go through the booking in detail. The staff were very friendly and helpful and confirmation from the boatyard was received within twenty four hours of the telephone call. All in all a very good experience.”

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Posted 9 years ago

“Everything was dealt with immediately and they sorted everything out expediently.”

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Posted 9 years ago

“Trudi was extremely helpful, polite and knowledgeable would recomend waterways to anyone!!!!”

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Posted 9 years ago

“Having booked on line I then received a phone call to confirm my booking, the staff were very helpful and informative”

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Posted 9 years ago

“Very helpful lady. Will def book again through you. Thank you”

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Posted 9 years ago

“Lesley was fantastic - she was sooooo helpful, charming and knowledgeable. It helped that she knew the broads well so could talk about it. She walked me through everything and went above and beyond with her suggestions.”

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Posted 9 years ago

“Speedy response from the moment we booked online. One polite phone call and the booking was confirmed and details taken. Looking forward to our holiday!”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews