Waterways Holidays Ltd Reviews

4.9 Rating 4,496 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,496 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've only booked the holiday so far but the lady we spoke to (Lesley) was extremely helpful and friendly. She was able to tell us about the boat and made the booking process easy.”

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Posted 10 years ago

“Excellent phone booking with Gemma. Very helpful with first time canal holiday family.”

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Posted 10 years ago

“So friendly, so helpful, so simple. That is what I call customer service”

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Posted 10 years ago

“I first contacted waterways by online chat then continued by phone Trust was very helpful and made every effort to get us the holiday we wanted. The customer service is second to none we would definitely use them again.”

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Posted 10 years ago

“Very helpful website showing floorplan of boats and plenty of photos (we used this company above competitors for this very reason) . Very helpful lady on the phone, polite, helpful and very accomodating! I would definitely recommend to a friend......lets hope the boat is all we hope it will be!”

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Posted 10 years ago

“Our holiday was booked in no time at all. Very helpful with questions asked. Could not have been any easier. Many thanks.”

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Posted 10 years ago

“The booking was easy and fast with a rapid friendly response in person.”

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Posted 10 years ago

“Very quick response informative easy booking”

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Posted 10 years ago

“Very helpful telephone service; a couple of queries passed on to a more knowledgeable colleague who could answer the questions. Agreed to hold the booking for 48 hours to allow me time to consult/confirm ok with other crew and payment promptly taken for the amount stayed with no 'add-ons'. Websire OK(ish)”

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Posted 10 years ago

“Had all the information required and was simple to use. Would use again. Improvements - Some boats didn't have many photos and the virtual tour is limited.”

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Posted 10 years ago

“Reasonably straightforward but with so much information on each boat and what it offers it took a phone call to the very helpful staff to reach a decision.”

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Posted 10 years ago

“Very easy to book and the booking staff were very helpful with advice on our requirements”

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Posted 10 years ago

“First class knowledgable service.”

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Posted 10 years ago

“excellent ,hope that the holiday is as good.”

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Posted 10 years ago

“Very efficient and prompt service.”

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Posted 10 years ago

“I found booking my holiday very easy and staff very helpful on suitability of boat type for my needs.All in all a very pleasant phone call. Thank you”

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Posted 10 years ago

“Excellent efficient, friendly and knowledgeable service. Thank you!”

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Posted 10 years ago

“Very helpful & informative.”

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Posted 10 years ago

“A very friendly and helpful person talked me through my holiday. Thank You”

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Posted 10 years ago

“Great so easy to book”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,496 reviews