Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What can I say apart from it was dealt with very professionally, the staff made it very easy to understand. I also asked for some extra bits to be added because it's a surprise for my wife, nothing was a problem and all my requests have been added. Regards David Entwistle.”

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Posted 9 years ago

“Helpful, polite and knowledgeable staff”

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Posted 9 years ago

“Dealt with Abby. Both polite and friendly. Thanks.”

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Posted 9 years ago

“Very pleasant & polite telephone sales.... helpful, quick return by email of booking... A small comment ... I'm not too sure I like giving out details of bank cards over the phone.”

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Posted 9 years ago

“Dealt with Abbie who was excellent .she has a very clear and lovely voice. She seemed to know her product very well and explained everything in detail.”

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Posted 9 years ago

“My Booking was very easy to achieve and the staff are very friendly my only niggle and it is a small one is the information provided after i booked is not the same as on the original booking page ,, i.e. towels wfi . but that was easy to sort via an email.”

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Posted 9 years ago

“Your agent abbey was very good at her job very helpful and got me just what I require full marks abbey”

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Posted 9 years ago

“excellent service with a representative of company she was extremely helpful and gave me all the information we needed and more, to leave us looking forward to our boating adventure even more. So personal service was just what we needed to make the correct booking for our family.”

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Posted 9 years ago

“The booking process online was straight forward. When contacted to confirm the booking the caller was very polite and explained in detail all the costs and details”

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Posted 9 years ago

“Gemma (jenna?)was a total sweetie and gave me tonnes of useful information. Brillinat that she knew the boatyard and the boat. Made me extremely excited about the holiday. Thanks so much”

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Posted 9 years ago

“Friendly speedy service. Just what's needed”

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Posted 9 years ago

“Rang back and confirmed the holiday details the following day, everything explained clearly.”

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Posted 9 years ago

“the lady dealing with my booking was very helpful and explained everything clearly.”

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Posted 9 years ago

“Booking was easy - the chap i spoke to gave lots of advice, which i followed and was grateful he did. He made the whole experience very easy, understandable, and answered all my questions. I hope the holiday is as good!”

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Posted 9 years ago

Thank you Miss Creswell - have a great holiday!

Posted 9 years ago

“Very simple and easy to do. Called me back promptly to finalize the booking.”

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Posted 9 years ago

Thank you for your very kind review of Waterways Holidays Ms Edson - have a great holiday!

Posted 9 years ago

“Booking boat very easy , lady on the phone very pleasant and helpful”

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Posted 9 years ago

Thank you for your very kind review of Waterways Holidays Mrs Hunter - have a great holiday!

Posted 9 years ago

“Very pleasant and helpful”

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Posted 9 years ago

Thank you Mr Martindale - have a wonderful holiday!

Posted 9 years ago

“First time for my wife and I on the Broads so I can say it was a very easy way to book our holiday, Lesley was great when we spoke on the phone and explained everything about what we could expect, she had even experienced the boat I have booked herself which enabled her to describe it in great detail. Hope we enjoy the experience in August!!”

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Posted 9 years ago

“The information on the website was very useful. The response when I made my booking was quick. I was contacted by the actual company in the timeframe promised. A great service.”

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Posted 9 years ago

“On the video it doesnt give the feeling that a couple can manage the locks. We hope it is possible. Looking forward Miriam”

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Posted 9 years ago

Dear Miriam, thank you for your very kind review. You are given full training on working the locks when you arrive to collect your boat at the start of your holiday. You will be able to manage the locks without any problems with two of you on board your boat. Have a great holiday from all of us at Waterways Holidays

Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews