Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was having trouble booking online. The friendly and very efficient Abbie made quick work of setting up our holiday via telephone. She took extra care to insure our confirmation was received and that we understood everything. As an aside, she suggested ways for us to get from the airport to their watercraft....much appreciated as this is our first trip to the area.”

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Posted 9 years ago

“wonderfull service!! :-D”

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Posted 9 years ago

“very good care and attention Pauline Pledge”

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Posted 9 years ago

“I used the online booking form and received a call back within 30 mins. All very efficient. Follow up email confirmation arrived same day, and further info regarding the booking arrangements by email the next day. Very easy and helpful team.”

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Posted 9 years ago

“very easy and quick booking process”

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Posted 9 years ago

“It has been a pleasure! first dealing with Abbie Bacchus through email and then speaking with Leslie Richards over the phone! they were both very helpful and we are very satisfied! Thank you. We are looking forward to our vacation!”

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Posted 9 years ago

“It was very easy to book our holiday. We were able to have the holiday dates held for 2 days until we could finalise our plans, and that was really useful. The staff involved in our booking were friendly and helpful. Thank you.”

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Posted 9 years ago

“Customer service on the telephone, outstanding, very very helpful.x”

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Posted 9 years ago

“Dawn was extremely helpful when I called to follow up on our booking. She spent time finding out what would be available at Christmas and came up with some useful suggestions. Thank you!”

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Posted 9 years ago

“Easy booking system. Very helpful, friendly staff. A *****”

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Posted 9 years ago

“Promptly answered my inquiry, in a happy positive manner.. Giving as much information as required ... Very pleased..”

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Posted 9 years ago

“Excellent friendly staff who were knowledgeable and helpful. Sorted out a little booking problem quickly resolving an issue beyond their control to my satisfaction. Would use again. Looking forward to our holiday now.”

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Posted 9 years ago

“Abbie was polite quick to respond and more then willing to work with me and the difficulties faced whilst doing an international booking i.e. time zones secure networks.”

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Posted 9 years ago

“Both Dawn and Nigel were extremely helpful and both did their best to find the best option for my family.. The costs were a bit steep.”

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Posted 9 years ago

“Excellent, helpful, friendly.”

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Posted 9 years ago

“The people I spoke with were very helpful and knowledgeable, a pleasure to deal with”

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Posted 9 years ago

“Lovely friendly voice at the end of the phone willing to give advice & answered all questions.”

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Posted 9 years ago

“Leslie was wonderful, talked through every thing was patient and very very helpful. Providing the boat is waiting for us when we arrive it will have been a faultless booking experience.”

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Posted 9 years ago

“quick and very nice service through the phone an mail. Friendly people.”

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Posted 9 years ago

Thank you Mr Sommers - have a great holiday!

Posted 9 years ago

“Thank you so far for very good service. Looking forward to our holliday!”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews