Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service! Leslie Richards was knowledgeable and highly professional and helped in reaching the choice of boat best suited to our needs. She did you proud! Abbey Bacchus followed through with ease the following day and helped resolve an administrative problem. Both were a delight to deal with. Thank you!”

Helpful Report

Posted 9 years ago

“Easy to use website and phone contact pleasant, helpful so recommended.”

Helpful Report

Posted 9 years ago

Thank you for your very positive feedback - have a great holiday

Posted 9 years ago

“Very quick and efficient.everything very easy to understand.”

Helpful Report

Posted 9 years ago

“Quick and stress free service and Trudi was very helpful, efficient and prompt with handling our booking!”

Helpful Report

Posted 9 years ago

Thank you Mr Kirkby - have a great holiday

Posted 9 years ago

Many thanks Mr Kirkby. Have a very enjoyable holiday.

Posted 9 years ago

“Very Prompt, Polite and efficient service, would recommend”

Helpful Report

Posted 9 years ago

“Lesley Richards at Herbert Woods boatyard dealt with my booking very efficiently, was pleasant and cheerful and answered all my questions, looking forward to the holiday,”

Helpful Report

Posted 9 years ago

“Easy process and excellent service”

Helpful Report

Posted 9 years ago

“Excellent service and very friendly and quick would not asatate to reament you to my friends.”

Helpful Report

Posted 9 years ago

Thank you Mr & Mrs Metcalfe - we hope that you have a fantastic holiday!

Posted 9 years ago

“Very friendly and have all the info I needed. Phoned me the following day after the evening I made an online booking.”

Helpful Report

Posted 9 years ago

“Booking couldn't have been easier, now cannot wait for my holiday. Thank you for all your help.”

Helpful Report

Posted 9 years ago

You are very welcome and thank you for your very kind review - have a great holiday!

Posted 9 years ago

“Friendly and very helpful. 1st time using the service and would do so again.”

Helpful Report

Posted 9 years ago

Thank you Mrs Booth - have a lovely holiday!

Posted 9 years ago

“Liked the website Easy to book and they contacted us when our booking was late rather than cancelling....”

Helpful Report

Posted 9 years ago

Thank you Ms Franks - have a great holiday!

Posted 9 years ago

“Having never been on a canal boat holiday I didn't really know what to look for but Gemma at Waterways Holidays was very helpful explaining the pros and cons of the boats I was considering and the location of the boatyard. The booking process couldn't have been more simple.”

Helpful Report

Posted 9 years ago

“Super speedy service , giving an impression of efficiency . Maybe the use of my first name on the first telephone contact was a little presumptuous from a Customer service viewpoint , although no complaints and very happy so far. I hope the actual short break lives up to expectation now the standards have been set.”

Helpful Report

Posted 9 years ago

“Brilliant, quick easy and very good customer service.”

Helpful Report

Posted 9 years ago

“Thank you for accommodating our requirements and responding promptly. Friendly staff.”

Helpful Report

Posted 9 years ago

“very helpful and knowledgeable”

Helpful Report

Posted 9 years ago

“Found waterway holidays very quick to get back to me after applying for holiday on Internet. Found staff very helpful and pleasant to talk to also quick to get back to me with any question I had of which they didn't know the answer straight away.”

Helpful Report

Posted 9 years ago

“Friendly, informative and helpful advice which gave me the confidence to make a booking.”

Helpful Report

Posted 9 years ago

“So far , so good. The booking was easy and we found Lesley Richards very pleasant and helpful.”

Helpful Report

Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews