Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Search functions and the details provided were great. The only thing really missing was the online ordering - it is common to pay online through a secure site, without having to wait and receive a form and fax it back.”

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Posted 9 years ago

“Excellent service from Nigel”

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Posted 9 years ago

“Very good and very helpful, all very good experience. Hope everything else is as good”

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Posted 9 years ago

“excellent service in every way ...”

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Posted 9 years ago

“Booking holiday good lets hope the weekend meets our expectations.”

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Posted 9 years ago

“Booking this holiday was a breeze , website was informative and booking staff in the office were very helpful and friendly , booking conformation was slick and I received holiday info and boat handbook from the boating yard straight away . All in all a great experience , many thanks”

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Posted 9 years ago

“Trudie was very helpful and recommended a boat that should suit our crews needs well.”

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Posted 9 years ago

“Very helpful on phone and quick booking.”

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Posted 9 years ago

“Waterways were very helpful and made the process friendly and easy.”

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Posted 9 years ago

“Efficient, quick to respond, very helpful and pleasant phone operator (Trudy).”

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Posted 9 years ago

“We were able to compare similar holidays easily and find exactly what we were looking for”

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Posted 9 years ago

“Nice and easy to do very helpfull about questions. Made us feel welcome and valued.”

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Posted 9 years ago

“very helpful, nice people to talk to and understanding, would book with Waterways holidays again”

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Posted 9 years ago

“I called twice, once to ask questions about a boating holiday as we are novices and the second time to book. Both times I received friendly and useful information and Nigel who took the booking was particularly helpful beyond just the boating knowledge he also gave very useful info on local places to stay. A great experience, so I am hopeful this will be carried through to the holiday too!”

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Posted 9 years ago

“Friendly helpful clearly spoken informative. Thank you”

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Posted 9 years ago

“Friendly staff who answered my calls. I spoke to more than one person in order to clarify details about the holiday and when I rang again to confirm my booking the lady i spoke to knew about the reservation and was able to quickly deal with the booking.”

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Posted 9 years ago

“I booked through the website which said i would get confirmation by return. I rang up 3 days later to enquire if the booking had been arranged. It was i was told by a pleasant telephone receptionist who also informed me they had phoned through the confirmation. I had not received any such message, but perhaps the intervening bank holiday was to blame”

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Posted 9 years ago

Dear Mr Halford, thank you for taking the time to review Waterways Holidays. We appreciate all feedback and are disappointed to hear that unfortunately you did not receive our voicemails and text message following your booking enquiry earlier that day. Thank you for getting in touch with us to confirm your holiday booking, we hope you have a lovely time.

Posted 9 years ago

“Your website was rubbish (and "email to contact us" button) but when I called, the gentleman couldn't be more helpful.”

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Posted 9 years ago

“Brillant servce all round fantastic will book again all 7 friends enjoyed lovely longweekend”

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Posted 9 years ago

“We had never been before but we had a wonderful time the boat had all you needed. Instructions were very clear so did not have any problems, staff & service excellent.”

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Posted 9 years ago

Delighted you enjoyed your holiday - first of many hopefully :)

Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews