Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trudi was an excellent booking agent - both incredibly friendly and helpful. She well deserves the 5 star rating given.”

Helpful Report

Posted 9 years ago

Thank you very much Mr Thompson - have a great holiday

Posted 9 years ago

“Just a bit surprised we had to resort to faxing our credit card details to secure the booking maybe you should look at some on line payment methods”

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Posted 9 years ago

“Liked the way I could book online, then pay over the phone later. The lady who went through my booking and took the deposit was really lovely to talk to. Thank you for a good experience .. ????”

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Posted 9 years ago

“I was most impressed that the telephone was answered promptly and by a real person -- not one of these automated efforts! The lady was very helpful and was able to offer an alternative to the vessel and date which I had entered incorrectly on-line. The whole process was completed in little more than 5 minutes.”

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Posted 9 years ago

“It was very easy to book and the person who took the booking was extremely helpful.”

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Posted 9 years ago

“Having very specific requirements for our proposed holiday, I was not hopeful getting them met. I sent a tentative email to Waterways Holidays explaining that being two elderly sisters we were no longer able to manage locks, that we would like two double beds, plus a convertible one in the salon AND we would like to take our dog! I had a prompt reply and then several very helpful emails from Abbie, who was able to tell us about waterways without locks and suggest a suitable boat - and taking the dog was no problem. Perfect.”

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Posted 9 years ago

“Very helpful”

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Posted 9 years ago

“Very helpful”

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Posted 9 years ago

“Very helpful, good information and quick.”

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Posted 9 years ago

“The staff were very helpful and polite.”

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Posted 9 years ago

“I spoke to at least four different people while selecting the right boat for our needs and they were all brilliant”

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Posted 9 years ago

Thank you Mr Farrow - have a wonderful holiday!

Posted 9 years ago

“Friendly and competent response to my enquiry. Holiday break booked with minimum of fuss. Quality service.”

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Posted 9 years ago

“Excellent customer service, and informative staff.”

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Posted 9 years ago

Many thanks Mr Clark - have a great holiday!

Posted 9 years ago

“Very detailed, informative and to the point.”

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Posted 9 years ago

“Quick, easy and hassle free.”

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Posted 9 years ago

“The staff I have spoke to over the phone regarding health issues before and after booking the holiday could not of been more helpful and were extremely polite and understanding to the situation. Would recommend them to anyone of all ages and abilities.”

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Posted 9 years ago

“Easy to book and very helpful customer service.”

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Posted 9 years ago

“Helpful and excellent advice which helped me to choose the best boating holiday for my family.”

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Posted 9 years ago

“Booking was made on-line for a last minute break with phone call to confirm shortly afterwards. It was a simple process with information towards availability accurate and the advertised price spot on. Service was friendly throughout with email confirmation quick to arrive. I can certainly recommend.”

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Posted 9 years ago

“Very helpful, friendly and efficient.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews