Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very clear explanation of all aspects of booking, collection of boat and items to take.”

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Posted 9 years ago

“Quick & easy search for availability, simple online booking form, and a helpful , informed representative when calling to confirm & make payment.”

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Posted 9 years ago

“Probably the fastest, easiest and efficient booking I've ever made. Very friendly, helpful and we'll explained as this is our first time on a boating holiday. Can't wait now. ;-)”

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Posted 9 years ago

“Left a message late evening enquiring about a holiday, got a reply the next morning by a lovely lady . where we sorted the booking out.”

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Posted 9 years ago

“Slightly "old fashioned", these days, in that you can't actually book or pay for your holiday online so maybe that needs updating and could do with getting better photos of the boat interiors too. Service was excellent though, with a call back next day and all booking and payment info sent through very promptly and acknowledgement of payment too. Holiday details received in the post within a week - great!”

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Posted 9 years ago

“Very nice lady helpful”

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Posted 9 years ago

“The lady I spoke to on telephone was very friendly and very competent over all an enjoyable experience”

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Posted 9 years ago

“The staff were very helpful and friendly when booking my holiday over the telephone. Giving me advise and reassurance. Would definitely use waterways again.”

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Posted 9 years ago

“Lovely & friendly & very helpful.”

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Posted 9 years ago

“Friendly and polite staff.”

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Posted 9 years ago

“What a helpful and knowledgable team! After three telephone calls and a brief dig in the credit card, we are booked and ready!! Thoroughly good service and we will recommend to others.”

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Posted 9 years ago

“When I rang they seemed to be very knowledgeable about the hire fleet and recommended a particular boat to suit our requirements. The booking process was very simple and efficient online. Very good and helpful service, of course the proof will be in the holiday itself!!”

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Posted 9 years ago

“The lady I spoke to on the phone was extremely pleasant and helpful and was able to answer the queries that I had. The holiday was booked quickly and efficiently”

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Posted 9 years ago

“very good all round”

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Posted 9 years ago

“It was a very quick and easy process and with very friendly staff thank you”

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Posted 9 years ago

“All very efficient. Within a few minutes of completing the online booking, someone rang and ran through some details, confirmed the booking & completed the payment. She was friendly & helpful, can't complain at all. Thank you.”

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Posted 9 years ago

“Booking the holiday was real easy with helpful staff”

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Posted 9 years ago

“The girl I spoke to was very friendly with a relaxed manner. Any questions I had were adequately answered and she was forthcoming with sound local knowledge. All in all a pleasure to deal with”

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Posted 9 years ago

“Excellent, prompt service, friendly and super helpful. Hard to see what they could do better.”

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Posted 9 years ago

“I could obtain the qualified answer for my question quickly from you. As a result, I could complete the booking smoothly and am satisfied very much”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews