Waterways Holidays Ltd Reviews

4.9 Rating 4,455 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service; really useful materials beforehand, stress-free booking procedure. Outstanding service - will certainly use you again! Thank you”

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Posted 7 years ago

“The service was competent and helpful.”

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Posted 7 years ago

“I was called back the very next morning after my enquiry and everything was explained perfectly the lady even held my reservation whilst I checked the other party members were available”

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Posted 7 years ago

“Very informative and friendly”

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Posted 7 years ago

“Excellent response to my enquiry. Prompt call to confirm booking. The member of staff I spoke with was pleasant and efficient. Email confirmation very useful. We are looking forward to an enjoyable break on Viviene”

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Posted 7 years ago

“I spoke with a warm and friendly person who made the booking process straightforward and easy.”

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Posted 7 years ago

“I spoke with a warm friendly person who made the booking process very straightforward and easy.”

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Posted 7 years ago

“The web site was very easy to navigate around and informative. When I spoke to the company over the phone they were all very helpful and friendly,”

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Posted 7 years ago

“Clear website, all the details available, very quick response to to booking. My wife and I spoke to two different ladies, both spoke clear natural English, were extremely capable and seamlessly progressed our booking (dealt with one then had to call back and dealt with the other). The booking process was effortless - Thanks! would deffinately recommend.”

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Posted 7 years ago

“Very pleasant booking experience, talked to a lovely lady who answered all my questions fully,”

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Posted 7 years ago

“The website was easy to negotiate and my booking online was followed very quickly by a call from Nigel who advised me on the most appropriate boat to meet my needs.”

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Posted 7 years ago

“Wonderful to have an engaging 'real' person on the end of the phone. Excellent.”

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Posted 7 years ago

“Great customer service - both during the phone calls and emails. Prompt response as well. The user interface on the website is fairly easy to navigate.”

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Posted 7 years ago

“thanks! Simple and easy.”

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Posted 7 years ago

“Clear website, informative about both the boats and the various routes and touring options. Easy to book online - very efficient call from the company 20 mins later confirming details and organising payment.”

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Posted 7 years ago

“Excellent service by Nigel who was able to give lots of information about places to go.”

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Posted 7 years ago

“Very quick response to online form. Explanations clear and unrushed. Information came through as promised. in other words what they said would happen- happened!”

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Posted 7 years ago

“All questions answered. Very helpful and polite.”

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Posted 7 years ago

“Simple and hassle free booking”

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Posted 7 years ago

“Easy. Polite. Quick.”

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Posted 7 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,455 reviews