Waterways Holidays Ltd Reviews

4.9 Rating 4,531 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,531 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nice lady very happy so far”

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Posted 11 years ago

“Very easy to do, extremely friendly and I can't wait to go on my break.”

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Posted 11 years ago

“Dealt with in a very efficient and friendly way.Pleased.”

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Posted 11 years ago

“Great booking process. Answered all the questions I had. Very friendly and would happily recommend to others.”

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Posted 11 years ago

“A pleasure to deal with, very friendly and knowledgeable.”

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Posted 11 years ago

“Quick reply to my email on a Sunday.Held dates until I could contact all of my party Pleasant and helpfull when I telephoned I booked”

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Posted 11 years ago

“Site was very good and made boat selection easy, being able to see where the boats are and their layout invaluable. Very quick call back and followup from the team there to my online booking request. Friendly and helpful, with all the preparation materials included. If they could just arrange for the weather to stay mild then will assume Devine connections!”

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Posted 11 years ago

“Excellent. I made a reservation late at night and the following morning I received a phone call from a very polite and knowledgeable lady who completed the booking efficiently”

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Posted 11 years ago

“Lady on phone was lovely very helpful. She explained every thing and answered all questions We are all looking forward to our hols with you next year Thank you”

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Posted 11 years ago

“Easy and straightforward. Quick and efficient.”

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Posted 11 years ago

“Such a very easy and helpful booking system. Nice to see some excellent customer service, after being phoned back to advise of some possible problems on one of the routes from the yard! Fortunately this will not affect our holiday as we are going in the opposite direction.”

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Posted 11 years ago

“Very helpful with the online chat service. Response to the booking request was efficient. Really like the option of sending the funds directly to.their account. Great experience so far! Can't wait for the holiday”

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Posted 11 years ago

“I am not all that internet literate, so was very pleased to have my telephone call answered by the third ring. Trudi was highly professional, thorough and helpful. I have been looking forward to this excursion for more than 25 years and the booking experience made me confident that it will be a positive and memorable experience.”

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Posted 11 years ago

“VERY CLEAR AND PROISICE INFORMATOIN RELAITING TO BOOKING OUR HOLIDAY”

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Posted 11 years ago

“The booking process was quick easy and efficient with knowledgeable helpful and friendly staff. thank you.”

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Posted 11 years ago

“very helpfull”

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Posted 11 years ago

“Abbie was the person I first spoke to, her knowledge was great. She was very helpful, now I just hope we all have a good time”

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Posted 11 years ago

“The lady I spoke to was very nice! I did ask her to look up some to see if there were some cheaper alternatives for us but she only read out more expensive ones so I think there was a lack of understanding... but didn't really matter too much. It wasn't clear to us from the start that fuel (£120) would need to be paid for in advance, nor that the pet would cost £35. So what we thought would be costing £497 plus £45 damager waiver (totalling £542), ended up costing £702!! This was a bit of a shock.”

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Posted 11 years ago

Dear Miss Allen, Thank you for taking the time to give us your feedback on your booking experience. After speaking with my colleague, it would appear that the boat you have confirmed was the best priced option left available in your chosen area of the UK. The fuel cost is paid as a deposit only, and the usage is calculated on your return, and if applicable a refund of the difference will be actioned for you. To clarify, the fuel is only paid up-front if you are within 8 weeks to the holiday. From all of us at Waterways Holidays, we hope you have an enjoyable holiday.

Posted 11 years ago

“informative helpful and answered all questions in great detail”

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Posted 11 years ago

“Excellent and super-friendly, but professional, service.”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,531 reviews