Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not much to day really, it was very easy and straightforward. Very uncomplicated. Thank you.”

Helpful Report

Posted 9 years ago

“Our experience was made so much easier with Trudi and Lesley. We had some problems our side with the fax and Trudi went above and beyond to help. She had also answered our queries over an online chat. Lesley, very capably, went over the final details and made sure we knew the ins and outs of our holiday. Both Trudi and Lesley are assets who represent Waterways in the best possible manner......We are looking forward to a great experience! Alex and Toni Scott-Berenson”

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Posted 9 years ago

“Trudi answered straight away, was more than helpful and made the booking process very easy!! Really looking forward to our first canal boat holiday??”

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Posted 9 years ago

“Prompt reply to email inquiries and very quick to confirm booking.”

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Posted 9 years ago

“Quick and easy with all the information given.”

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Posted 9 years ago

“Excellent. Simple, quick and painless as REAL, helpful, knowledgeable folk get in touch with you. A great site to use, highly recommended!”

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Posted 9 years ago

“Remarkably helpful with plenty of time to discuss possible routes.”

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Posted 9 years ago

“Straightforward, helpful and efficient.”

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Posted 9 years ago

“Quik and easy - rang us the following day. Liked the safety and instruction brochure - good idea as so many folks do not know. Very satisfied thanks”

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Posted 9 years ago

“Easy booking online, friendly and helpful customer service on the telephone. The entire process went smoothly and quickly from initial checking of boat availability online.”

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Posted 9 years ago

“Trudi, Nigel, Abby and Lesley were most helpful in satisfying the requirement of our projected holiday. Return emails and texts were received when promised and satisfactory booking was able to proceed. Thank you all.”

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Posted 9 years ago

“Nigel was exceedingly helpful. He (and the lady I spoke to) were informative and volunteered info. There was no pressure to make a sale”

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Posted 9 years ago

“so far so good lets hope holiday lives up to its billing”

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Posted 9 years ago

“Booked a fortnight on Norfolk Broads,very helpful friendly and knowledgable staff. Excellent information given verbally and via confirmation email.”

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Posted 9 years ago

“I favoured the quick response from Trudi, although I am from Africa!!!”

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Posted 9 years ago

“The staff were very helpful and cheerful on the phones. They informed me of the booking process and we're happy to answer any questions that I had. Spot on customer service!”

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Posted 9 years ago

“Very good, prompt service. I can't wait for my holiday!”

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Posted 9 years ago

“Very helpful team explaining when we could pickup the boat and the other arrangements. A real sense that they cared about our holiday and they tried to accommodate all of our requirements. Would recommend this team to anyone! Thank you (and the actual holiday was great too!)”

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Posted 9 years ago

“Booked on line and then spoke with the call centre re payment. They were very helpful. Would highly recommend.”

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Posted 9 years ago

“Very easy to use web site. Very curtious and helpful staff on phone. Would use again and highly recommend.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews