Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A quick and easy booking service, spoke to Dawn who was very informative and helpful. Answered all my questions - Fantastic”

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Posted 9 years ago

“Like i sed to Trudi thank you for your excellent services. So Trudi was excellent”

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Posted 9 years ago

“Dawn and team were great, I was an awkward customer as bringing complete newcomers mto boating, trying so hard to meet all needs so its just right, so had lots of questions and silly bits to try and cover with al lot going on at home too, so back and forth on phone, all were really helpful and understanding most appreciatef. X”

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Posted 9 years ago

“Used Waterways Holidays on many occasions and have always found the staff to be very friendly and very efficient.”

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Posted 9 years ago

“really impressed by your weekend booking service and quite happy how quick our holiday was put into place. mr b. curtis”

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Posted 9 years ago

“Very friendly on the telephone”

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Posted 9 years ago

“I booked online, I received a call back from Dawn who was very informative and friendly. Dawn went through all the relevant details and the process was quick. Very impressed.”

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Posted 9 years ago

“Received call back to confirm booking from sales agent within 15 minutes of making the online inquiry, sales agent was very polite and informative :)”

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Posted 9 years ago

“FIRST TIME USED . HAVE BEEN ON BROADS NEARLY EVERY YEAR. VERY GOOD ON EVERY POINT OF THE HOLIDAY”

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Posted 9 years ago

“Once we had decided on the boat we wanted , the actual booking process was absolutely painless! Dawn was polite, easy to understand and very helpful, what more can you ask??”

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Posted 9 years ago

“Effortless process. Saturday - Googled, found the boat to suit our needs, sent a reservation. Received an email acknowledgement setting out next steps. Sunday - received a phone call and given details of boat/conditions etc., happy with this and paid by card. Received confirmation from Agent complete with useful information for the holiday. Monday - received further confirmation from boatyard with more useful information. Now just looking forward to the holiday.”

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Posted 9 years ago

“We have booked with Waterways Holidays twice now, and on both occasions have found them to be efficient, friendly and knowledgeable. The bookings were swift and trouble-free and the operators so helpful. I would not hesitate to recommend them.”

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Posted 9 years ago

“very easy to book took less than 15 minutes if that lady who phoned up was very pleasant and helpful no problems at all”

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Posted 9 years ago

“We are from New Zealand, planning our first narrow boat excursion. Trudi from Waterways was very helpful, made some great suggestions and answered all my queries promptly. We are looking forward to our first canal boat trip, and will recommend Waterways to others”

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Posted 9 years ago

“Very easy process, great knowledgable staff, Trudi was particularly good! Highly recommended”

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Posted 9 years ago

“The information was clear, the booking form very simple and Waterways called back to confirm everything and take payment in a very timely manner. A very good booking experience - thank you.”

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Posted 9 years ago

“Very friendly and helpful service. It would be great to have live availability /confirmation via the website. It would also be great if the prices included any 'extras' to make comparing and budgeting easier”

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Posted 9 years ago

“Abbe who I spoke to was very helpful and polite. Dealt with me quickly.”

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Posted 9 years ago

“We looked at the web site and selected a boat, which was easy to do and completed an enquiry. We did this in the evening and got an email to let us know that our enquiry had been received. Next day we got a phone call to sort out the booking. I spoke to Dawn who was very pleasant and helpful and went through the details and told us what was included. We booked the holiday all very painless, easy and straightforward. If only all web site / customer services were as good! Now all we need is some good weather!”

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Posted 9 years ago

“The lady I spoke to on the phone to confirm the booking and pay the deposit, was very helpful and pleasant. The website is easy to use, and once booked, the email confirmations have plenty of useful info attached.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews