Waterways Holidays Ltd Reviews

4.9 Rating 4,531 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,531 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our original choice was unavailable but Dawn came up trumps with alternatives. We can't wait to go Thanks”

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Posted 10 years ago

“Easy to use website for booking and great follow up call afterwards to confirm all details Efficient, helpful and friendly staff”

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Posted 10 years ago

“I booked my requested dates on line and received a call back within about 15 mins. By the end of the call,the very nice lady on the end of the phone had confirmed all our details took payment and I then received all relevant e mails needed. She also told me to call back anytime if I have any questions. Now that's what I call service !”

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Posted 10 years ago

“Very informative and helpful. Everything explained like what's included and booking procedure.”

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Posted 10 years ago

“The Waterways Holidays website was easy to use and informative. I booked a holiday for next year 2016. The staff during my telephone call was very helpful and knowledgeable about the canal holiday I was booking. I would recommend them to friends to use.”

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Posted 10 years ago

“Booking was so easy, they were so helpful and they called us back very quickly.”

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Posted 10 years ago

“Fairly easy to contact and book online, we would have preferred to have had the option to use Paypal Account for payment, because via our credit card we have been charged extra by our bank here in NZ in bank fees and currency conversion.”

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Posted 10 years ago

“Could not get better service, Every thing was quick and efficient. easily understood. We have received more information the post . Looking forward to seeing you in June. Kind regards Jim and Rae.”

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Posted 10 years ago

“Quick response, good information provided”

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Posted 10 years ago

“This is my first time of going on a canal holiday and Lesley was very accommodating and put me totally at ease. She answered all my questions and was even able to suggest a few things. I am really looking forward to my first experience.”

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Posted 10 years ago

“Very helpful regarding questions about the narrow boat and accomadiation best routs to explore as novice boaters good all round information.”

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Posted 10 years ago

“Excellent service, easy to use website, knowledgeable staff”

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Posted 10 years ago

Dear Miss Hargreaves, thank you so much for taking the time to leave us a review and for your kind comments. We hope that you have a lovely boating holiday - Waterways Holidays

Posted 10 years ago

“Excellent service, very helpful.”

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Posted 10 years ago

Thank you for your very kind review Mr & Mrs Saunders - have a great holiday!

Posted 10 years ago

“very helpful and checked with manager re specific details that were important to us without being asked. thank -you”

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Posted 10 years ago

“I contacted a member of staff to ask some questions which were answered with no hesitation which I liked. The member of staff was very knowledgable about the boats, the area and service. Having received the answers I used them and considered which boat I wished to hire and I telephoned the following day to do so. Once again the member of staff firstly asked me if I had any questions before booking and provided me with the full cost. The booking process was very quick. Well done I look forward to my holiday.”

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Posted 10 years ago

Dear Mr Forrest, Thank you so much for your very kind review. We wish you a very enjoyable boating holiday and please don't hesitate to contact us again if we can assist further. Best wishes - Waterways Holidays

Posted 10 years ago

“Easy to deal with. The live chat service was great for answering the many questions we had trying to choose where to go. Then when I phoned the ladies were helpful and friendly. Looking forward to our trip.”

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Posted 10 years ago

Dear Mr and Mrs Brown Thank you for your very kind review. We hope you have a fantastic boating holiday. Best wishes - Waterways Holidays

Posted 10 years ago

“Really friendly and helpful service on the phone, would defiantly recommend them.”

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Posted 10 years ago

“Easy. Spoke to a lovely lady who explained everything we needed to know. Received e mail immediately with invoice and all details.”

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Posted 10 years ago

“Very easy booking system, called back very quickly as promised, and extremely polite.”

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Posted 10 years ago

“Telephoned the office for confirmation of what was advertised on the internet and spoke with Nigel. He was able to confirm answers to the questions i had which clarified what i wanted to know and i was able to book our holiday and pay over the phone .This was followed up with an email Excellent service,would recommend it . Hoping the holiday is as good !!”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,531 reviews