Waterways Holidays Ltd Reviews

4.9 Rating 4,531 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,531 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was quickly contacted following my original online reservation, everything was clearly explained and I was given time to check and confirm. At the point of booking I was assisted again by a very helpful lady and we are now looking forward to our holiday next year. On both occasions the paperwork was emailed to me very quickly.”

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Posted 12 years ago

“A friendly a efficient service.”

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Posted 12 years ago

“Good choice of boats and excellent value. The person who I rang was very pleasant and seemed interested in our holiday. Made a nice change. :)”

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Posted 12 years ago

“Friendly and Professional, could not have asked for more.”

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Posted 12 years ago

“We found Dawn ( your representative) to be extremely knowledgeable, not only with the boats, but also different areas, of the canal network of which we enquired. Nothing was too much trouble, We are already getting ready to book next years boating holiday, and you will be our first port of call (excuse the pun).”

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Posted 12 years ago

“very helpful and nice and quick had all the info required”

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Posted 12 years ago

“The information on the website was accurate and the booking process easy. We shall certainly use this company again.”

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Posted 12 years ago

“Quick replies to my emails, thank you”

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Posted 12 years ago

“I like the idea of gathering basic info online but finalising the arrangements over the phone. It was a pleasant surprise to talk to a real person, and a friendly, helpful and competent one too, who spoke as if not simply going through a checklist but responded confidently to my remarks and questions. Filled me with confidence and was an experience in marked contrast with my partner's attempts this morning to book a ferry crossing with Wightlink. Online booking stumbled over the absence of some sort of password and even a telephone conversation with (?) customer service (?) failed to break the logjam. We have used another company.”

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Posted 12 years ago

“Very friendly, efficient and informative.”

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Posted 12 years ago

“Good staff easy to book”

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Posted 12 years ago

“Very courteous service and nice to”

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Posted 12 years ago

“Very courteous service and nice to feel sense”

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Posted 12 years ago

“Very courteous service and nice to feel sense of importance as a customer.”

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Posted 12 years ago

“Very courteous a”

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Posted 12 years ago

“Very courteous service and nice to feel sense of importance”

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Posted 12 years ago

“Very courteous service and nice to feel sense of importance as a customeg”

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Posted 12 years ago

“Very easy, very friendly, good staff and hopefully a good holiday”

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Posted 12 years ago

“A very prompt response to my online query and in less than 24 hours the trip was fully booked with fine details right down to the exact boat we'd be hiring; what we should bring in addition and how to find the boat yard all supplied. Nothing was too much trouble and it was a real pleasure to deal with them. Incredibly efficient and customer centric service provided.”

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Posted 12 years ago

“After looking on the web site for a reasonably priced holiday, I found a suitable boat but needed to ask a few questions. I rang Gemma late one afternoon and she was very helpful in sorting out the queries and taking the booking. I was very impressed with the service and would have no hesitation in recommending waterways holidays to friends and family”

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Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,531 reviews