Waterways Holidays Ltd Reviews

4.9 Rating 4,500 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book even at late notice.”

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Posted 11 years ago

“Efficient, friendly and helpful”

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Posted 11 years ago

“Pretty much an immediate response to my email reservation. Pleasant customer services staff, easy transaction and prompt confirmation of booking.”

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Posted 11 years ago

“All very smooth. Booked online then got a call the next day to confirm and pay and confirmation e-mails followed immediately. It all worked perfectly.”

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Posted 11 years ago

“Very quick and easy to book. No confusing web sites to navigate round. Polite and helpful on the phone. Will Definiately book with you again.”

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Posted 11 years ago

Many thanks for your very kind review Mr Rickwood - have a great holiday and we look forward to helping you choose your next boating break.

Posted 11 years ago

“Easy booking process. Friendly staff got in contact quickly and made the whole process simple. Hopefully taking over the boat will be the same.”

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Posted 11 years ago

“Excellent, very helpful informative staff many thanks”

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Posted 11 years ago

“this will be our first experience of boating. the person who took our booking, Lesley, was very pleasant and informative. she answered all our questions and assured us of your continued support with anything we may need to ask about. the email of confirmation was very prompt as was the confirmation of our booking from Kris cruisers. as a result we are looking forward to our week on the the Lady Nicole.”

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Posted 11 years ago

“Nigel took my call and was extremely helpful and answered all my questions. Very polite and cheery.”

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Posted 11 years ago

“I was quickly contacted following my original online reservation, everything was clearly explained and I was given time to check and confirm. At the point of booking I was assisted again by a very helpful lady and we are now looking forward to our holiday next year. On both occasions the paperwork was emailed to me very quickly.”

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Posted 11 years ago

“A friendly a efficient service.”

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Posted 11 years ago

“Good choice of boats and excellent value. The person who I rang was very pleasant and seemed interested in our holiday. Made a nice change. :)”

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Posted 11 years ago

“Friendly and Professional, could not have asked for more.”

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Posted 11 years ago

“We found Dawn ( your representative) to be extremely knowledgeable, not only with the boats, but also different areas, of the canal network of which we enquired. Nothing was too much trouble, We are already getting ready to book next years boating holiday, and you will be our first port of call (excuse the pun).”

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Posted 11 years ago

“very helpful and nice and quick had all the info required”

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Posted 11 years ago

“The information on the website was accurate and the booking process easy. We shall certainly use this company again.”

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Posted 11 years ago

“Quick replies to my emails, thank you”

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Posted 11 years ago

“I like the idea of gathering basic info online but finalising the arrangements over the phone. It was a pleasant surprise to talk to a real person, and a friendly, helpful and competent one too, who spoke as if not simply going through a checklist but responded confidently to my remarks and questions. Filled me with confidence and was an experience in marked contrast with my partner's attempts this morning to book a ferry crossing with Wightlink. Online booking stumbled over the absence of some sort of password and even a telephone conversation with (?) customer service (?) failed to break the logjam. We have used another company.”

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Posted 11 years ago

“Very friendly, efficient and informative.”

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Posted 11 years ago

“Good staff easy to book”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,500 reviews