Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpfull,thank you”

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Posted 8 years ago

“Easy to reserve boat. Good communication”

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Posted 8 years ago

“Both Nigel (initial contact) and Leslie (confirmed booking) we're knowledgeable, engaging and above all friendly. They made it very easy to complete my booking and Leslie was very helpful, proposing a appropriate route for our weekend break and advising on pubs and restaurants along the route. Hope the rest of this experience goes as smoothly!”

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Posted 8 years ago

“As rxpected”

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Posted 8 years ago

“the operator was really helpful friendly and gave us lots of information about the holiday.”

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Posted 8 years ago

“Great boat. Excellent that it is all inclusive with mo additional charges. Was missing the kettle though!”

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Posted 8 years ago

“Excellent service booked online over easter and still received my booking phone call on good Friday.”

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Posted 8 years ago

“Website easy to navigate and to use, with full and helpful descriptions of the boats. I had a prompt phone call from the company once I'd sent off the booking form as the boat I'd booked was undergoing repairs and unlikely to be available in time. We were offered an upgrade for the same price.”

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Posted 8 years ago

“The gentleman I spoke to, Nigel, was very nice and very friendly. He could not have been more helpful. I found the experience excellent.”

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Posted 8 years ago

“Trudy was very friendly and clear when booking, I emailed and it was the same day I received a call to confirm and pay deposit, and be advised of other details of the holiday that were forwarded to me the same day. I am very much looking forward to it!”

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Posted 8 years ago

“Excellent on the phone an absolute pleasure.”

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Posted 8 years ago

“A very friendly and helpful experience speaking to the booking lady, after selecting the boat on the website. And on a Sunday as well, when most offices are shut.”

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Posted 8 years ago

“Polite staff and very helpful . Simple booking experience ????”

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Posted 8 years ago

“very friendly & helpful”

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Posted 8 years ago

“Booking the holiday couldn't have been simpler. The young lady who dealt with the enquiry was excellent. We're looking forward to our short break.”

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Posted 8 years ago

“Dawn was very helpful and patient. As first-time sailors we had concerns but she explained everything and put us at our ease. I would recommend using this website and contacting the staff. I shall be delighted if the boat lives up to the promises made.”

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Posted 8 years ago

“Booking was easy. They replied the next day, were very friendly and professional, and I got the thing booked easily.”

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Posted 8 years ago

“Booking was very easy and efficient. I found the website very clear and easy to see details of boats and availability as well as clear terms and conditions. Having booked out of office hours, I received an immediate confirmation of reservation email and was phoned the next morning to check details and pay deposit. The person I spoke to was very helpful and efficient. Details were obviously passed on to boat company quickly as I then had contact from them directly. All in all, booking was very straightforward with helpful staff. Would use Waterways Holidays again.”

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Posted 8 years ago

“Friendly staff when we rang with lots of helpful and detailed advice and quick response when we sent off the booking forms. Thank you”

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Posted 8 years ago

“Very helpful and polite”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews