Waterways Holidays Ltd Reviews

4.9 Rating 4,531 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,531 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff could of have been more polite and helpful in answering our questions and getting back to us with information. I would definitely book with them again.”

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Posted 10 years ago

“Easy and informative”

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Posted 10 years ago

“After our first booking with hoseseasons was cancelled due to no fault of hoseseasons (the boating company went bust, we got a full refund), we had to find an alternative quickly as all the best dates and boats were going quickly. as this is a family booking with my and my wife and her sister and husband we all had to agree in a short space of time. we found the boat we all liked and rang Waterways. I forget the nice lady I spoke to over the phone but she was very helpful and couldn't do any more to assist in our booking. She was polite and friendly through out the conversation even going down to answer questions about the comfort of the mattresses when asked. all in all in was a pleasant experience and simple transaction. I received a mail with in 5 minutes to confirm the booking along with small videos giving advice on what to do on the boat if its your first time thanks Darren”

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Posted 10 years ago

“Very knowledgeable and helpful and contacted promptly following my initial enquiry”

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Posted 10 years ago

“easy to book very helpful with information about local facilities”

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Posted 10 years ago

“We were very impressed with the efficient way our query was dealt with”

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Posted 10 years ago

Thank you Mr & Mrs Ashworth - have a great holiday!

Posted 10 years ago

“Immediate reply to phone, knowledgeable and friendly staff. Cruise booked!”

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Posted 10 years ago

“Easy to navigate website, quick to respond to reservations and very helpful answers to all our questions”

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Posted 10 years ago

“I found the whole process friendly and very easy.”

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Posted 10 years ago

“Easy booking process, the lady who called me to confirm was super friendly”

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Posted 10 years ago

“Very friendly and helpful. Good information and efficient service.”

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Posted 10 years ago

“Very good service”

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Posted 10 years ago

“Was very straightforward to reserve booking online and then complete over the phone. Spoke to Lesley who was very helpful and informative with a lovely telephone manner. Very much looking forward to our holiday!”

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Posted 10 years ago

“Our first time on the Broads and Trudy was most helpful and informative. So far all is going well and we look forward to a lovely week in August.”

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Posted 10 years ago

“booking our holiday with waterways was great we were given all the information we needed by a very nice lady it was all done over the phone.”

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Posted 10 years ago

“Excellent staff and booking service, easy as pie.”

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Posted 10 years ago

“Absolutely correct, prompt and pleasant receiving and servicing. And unlimited patience with all my questions. Olle Persson, Sweden.”

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Posted 10 years ago

“Only issue I had was the fact of not knowing exactly who your dealing with. Booking with one outfit, paying to another and then forwarding one confirmation to yet another branch. All just a little confusing but manageable. Other than that no complaints”

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Posted 10 years ago

“Very easy to book, when l had made my reservation a lady called Leslie called me back and explained every thing to me that l had booked, and took my deposit over the phone, I only hope the boat and holiday is as good .”

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Posted 10 years ago

“prompt, warm and friendly and answered all the questions...made me feel a valued customer. thank you.”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,531 reviews