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Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews
100 %
of reviewers recommend Waterways Holidays Ltd
4.9
Based on 4,428 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Waterways Holidays Ltd 4 star review on 15th July 2024
Ms Livengood
Waterways Holidays Ltd 5 star review on 29th June 2024
Mr Widdowson
Waterways Holidays Ltd 5 star review on 19th May 2024
Mr Sowden
Waterways Holidays Ltd 4 star review on 30th July 2022
Janine Hudson
Waterways Holidays Ltd 5 star review on 7th July 2022
Mr Moat
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
Speedy response to our booking very informative and friendly
Helpful Report
Posted 8 years ago
Easy to book very helpful
Helpful Report
Posted 8 years ago
I chose our boat online on Monday evening and spoke with Waterways at a time that suited me yesterday to complete the booking - all very straight forward.
Helpful Report
Posted 8 years ago
I found the booking process easy and efficient. When confirming and paying my deposit I found Gemma to be very friendly and knowledgeable about Braunston and the surrounding area.We are looking forward to our holiday and hope that we will have sunshine this year.
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Posted 8 years ago
The customer service I received when booking my holiday was excellent. The lady was very person centered and had a good knowledge of the boats and where I would be travelling to which helped to paint a picture of where I would be going. An excellent experience! I will definitely book again!
Helpful Report
Posted 8 years ago
Excellent customer service. Knowledgeable, friendly staff. Easy booking process. Highly recommended.
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Posted 8 years ago
Easy site to use and book
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Posted 8 years ago
Brilliant customer service. Friendly and helpful and was able answer all questions and arrange a flexible start to our holiday. Made to feel that nothing was too much trouble. We are looking forward to holidaying with this company.
Helpful Report
Posted 8 years ago
Easy straightforward booking on line. Contact made by friendly and helpful staff, who competently processed the booking and advised the next stage of the process.
Helpful Report
Posted 8 years ago
An extremely friendly operator, who called very promptly. She was a pleasure to deal with.
Helpful Report
Posted 8 years ago
It was easy to make the holiday search and initial booking online. I was pleasantly surprised to see that the office was open on a Sunday so I could immediately confirm the booking, pay my deposit and ask any questions, which were promptly answered. The paperwork, which has been emailed to me seems very comprehensive. I rate the booking experience "excellent".
Helpful Report
Posted 8 years ago
The entire booking process was simple and speedy. The people I dealt with at Waterways Holidays were extremely helpful, polite and well-informed, and were all able to discuss everything in detail from technical questions to arrangements around the holiday itself. Highly recommended.
Helpful Report
Posted 8 years ago
It was easy to book on the Internet, and it was good to have a follow up telephone call the next day just to confirm details. Thanks.....looking forward to our long weekend on the narrow boat.
Helpful Report
Posted 8 years ago
Very helpful, knowledgable and friendly
Helpful Report
Posted 8 years ago
Very easy and straightforward booking. If the holiday is as good it will be brilliant.
Helpful Report
Posted 8 years ago
quick efficient and friendly - great when looking to book
Helpful Report
Posted 8 years ago
All fine. Would be even better if could complete booking online rather than just reserving and then having to phone
Helpful Report
Posted 8 years ago
Very friendly and helpful.
Helpful Report
Posted 8 years ago
very helpful and made it so easy and pleasant and hope the holiday is just as nice thanks
Helpful Report
Posted 8 years ago
Fast, friendly, knowledgeable, professional.
Helpful Report
Posted 8 years ago
Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews