Waterways Holidays Ltd Reviews

4.9 Rating 4,495 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,495 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very friendly & helpful”

Helpful Report

Posted 9 years ago

“Booking the holiday couldn't have been simpler. The young lady who dealt with the enquiry was excellent. We're looking forward to our short break.”

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Posted 9 years ago

“Dawn was very helpful and patient. As first-time sailors we had concerns but she explained everything and put us at our ease. I would recommend using this website and contacting the staff. I shall be delighted if the boat lives up to the promises made.”

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Posted 9 years ago

“Booking was easy. They replied the next day, were very friendly and professional, and I got the thing booked easily.”

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Posted 9 years ago

“Booking was very easy and efficient. I found the website very clear and easy to see details of boats and availability as well as clear terms and conditions. Having booked out of office hours, I received an immediate confirmation of reservation email and was phoned the next morning to check details and pay deposit. The person I spoke to was very helpful and efficient. Details were obviously passed on to boat company quickly as I then had contact from them directly. All in all, booking was very straightforward with helpful staff. Would use Waterways Holidays again.”

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Posted 9 years ago

“Friendly staff when we rang with lots of helpful and detailed advice and quick response when we sent off the booking forms. Thank you”

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Posted 9 years ago

“Very helpful and polite”

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Posted 9 years ago

“Efficient staff on the initial enquiry and when we booked on line we were called back and the booking confirmed and paid for so quite painless!”

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Posted 9 years ago

“Website simple to use. Telephone call back to confirm - very friendly and helpful. All has worked very well so far.”

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Posted 9 years ago

“Trudy was delightful, very accommodating, pleasant and helpful”

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Posted 9 years ago

“Excellent booking service. Got s call back almost immediately.”

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Posted 9 years ago

“Lesley was very friendly and efficient.”

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Posted 9 years ago

“Good and helpful service from Trudi.”

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Posted 9 years ago

“the booking was organised quite quickly, and confirmation followed also quickly, they explained everything we needed to know, they sent us a link to watch how to perform operations on the boat. we found the staff very friendly and helpful which made us look forward even more to our holiday, very pleased overall.”

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Posted 9 years ago

“Very efficient and pleasant lady who answered all my questions.Confirmation very quick.”

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Posted 9 years ago

“The web site is extremely good and the personal contact made the whole process a pleasure!”

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Posted 9 years ago

“Very helpfull staff member finalised my booking.”

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Posted 9 years ago

“I was very impressed with the staff at the other end of the phone. As I couldn't make a decision immediately I had to call a few times. Each lady I spoke to was helpful and friendly. A good start! Anna Hales”

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Posted 9 years ago

“After using the very informative and easy to use website, I received a confirmation of receipt of my booking very quickly. The following day I was contacted to discuss and complete the booking and the people I talked to were very helpful and able to answer my questions regarding the boat and the booking. Many thanks”

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Posted 9 years ago

“Very helpful and informative and very quick response as well recommended”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,495 reviews