Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, prompt responses, happy to accommodate special requests and worked to make the booking experience a pleasure. We are looking forward with great anticipation to the holiday.”

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Posted 8 years ago

“Very helpfully and friendly made my booking so easy thanks very much Lynda”

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Posted 8 years ago

“Staff at the booking centre very helpful and very informative”

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Posted 8 years ago

“I had a swift reply from Waterways to confirm my booking and details of our boating Holiday . Regards John.”

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Posted 8 years ago

“You were responsive, helpful, knowledgeable and friendly. All good thanks.”

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Posted 8 years ago

“Excellent feedback from Waterways representatives, responding quickly in holding the boat and then talking through the whole process of a boating holiday and outlining what happens on the day of arrival.”

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Posted 8 years ago

“Excellent web site and very easy to book a craft to suit our requirements. When I contacted the company to pay for our holiday I was greeted with a very friendly and helpful member of the booking reservation team. We have been kept upto date with our booking confirmation and would certainly recommend anyone at this point as well. Looking forward to our boating experience in May.”

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Posted 8 years ago

“Very pleasant lady took my booking. It was very quick and easy to make booking.”

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Posted 8 years ago

“Lesley Richards was very helpful and friendly and made my booking effortless. Would definitely book again”

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Posted 8 years ago

“Very quick response, friendly staff”

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Posted 8 years ago

“Found the web site very clear & helpful. My inquiry & order was easily dealt with on the very pleased .”

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Posted 8 years ago

“I had a query which it was not able to be answered on line so I telephoned and was answered immediately by a person (rare and very welcome!) and they were able to help me straight away. Very polite and helpful.”

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Posted 8 years ago

“Simple to enter date of holiday then find what is available.”

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Posted 8 years ago

“Very good service, quick”

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Posted 8 years ago

“All our questions & options were answered very quickly”

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Posted 8 years ago

“Great site and very helpful Now looking forward to the holiday”

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Posted 8 years ago

“Booking dates did not fit exactly to our preferences - eg: available in blocks of weeks only. So we needed to change other plans but the block date system is understandable which was no big deal. We were making booking from Australia and the email system worked well. the time zone difference was OK because responses were prompt. The narrowboat safety and operation videos were appreciated. We probably would have appreciated more info on the canal routes and attractions.”

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Posted 8 years ago

“Very easy to find what suits your personnel needs with the search refinements. When paying for our holiday , the person dealing with me was very thorough, helpful and informative; every aspect was dealt with easily and efficiently. A PayPal option and/ or online payment would make the service even better. Highly recommended, Thank you.”

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Posted 8 years ago

“Very easy, helpful and friendly.”

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Posted 8 years ago

“The booking on line was straight forward and the telephone confirmation was good as everything was checked so any problems were dealt with before they arose.”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews