Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online booking was straightforward and the telephone response for the confirmation was very quick, polite and informative. A very pleasant experience. Looking forward to the holiday.”

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Posted 9 years ago

“very efficient”

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Posted 9 years ago

Many thanks Mr Ager - have a great holiday

Posted 9 years ago

“Booking our boating holiday with Waterways on line was very easy we got exactly what we wanted and my conversation with a member of staff was very helpful.”

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Posted 9 years ago

“Very efficient and informative. Thank you.”

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Posted 9 years ago

Thank you Mrs Weeks - have a great holiday!

Posted 9 years ago

“Excellent customer service, efficient, friendly and professional. Thank you.”

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Posted 9 years ago

Thank you Dr Sheldon - have a great holiday!

Posted 9 years ago

“I phoned a few times before I made my booking and got the answers I needed. Both members of staff were extremley helpful and polite especially Gemma that confirmed the booking.”

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Posted 9 years ago

“Very friendly, helpful and professional.”

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Posted 9 years ago

“Good choice of options. Clear pricing. Happy helpful and knowledgable team to speak with. First rate.”

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Posted 9 years ago

“very easy booking process, very friendly staff who rang and gave option for me to liaise with other parties who are coming over the '2 year old'. very swift and effective process overall.”

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Posted 9 years ago

“Excellent service, easy website to use. Friendly and efficient staff.”

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Posted 9 years ago

“A trouble free and super smooth transaction online, followed up by a pleasant and understanding telephone conversation to newbies to boating holidays.”

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Posted 9 years ago

“The lady was polite, informative and patient and gave you the feeling you wanted to start your holiday straight-away.”

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Posted 9 years ago

“Helpfull staf and Quick respons mail.”

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Posted 9 years ago

“I found the telephone contact very helpful.”

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Posted 9 years ago

“The woman was really friendly. I was surprised you couldn't book online though.”

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Posted 9 years ago

“I phoned Waterways with some enquiries which they answered fully plus more. Phoned back later and spoke to a different person and booked holiday. Staff couldn't have been helpful. If the holiday goes as well as the booking we are in for a good time”

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Posted 9 years ago

“Spoke with a number of people and they were all very friendly, polite and really happy to help find the right holiday. Very good customer service.”

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Posted 9 years ago

“Booked the holiday on line then rang the office, the gentleman who dealt with me could not have been more helpful. The booking process was a very easy experience.”

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Posted 9 years ago

Thank you for your lovely review Mrs Blake - have a great holiday!

Posted 9 years ago

“An excellent service and very helpful.”

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Posted 9 years ago

Thank you Mr Hawkins - have a wonderful holiday!

Posted 9 years ago

“Efficient service and very friendly. Website could do with an update though. More specific search categories, filters etc. Only way to sort is by location, when really I'm mostly looking at cost, which you can't sort by! However, overall am very happy with Waterways Holidays and always use them these days. I've been canal boating for over 40 years and am only 50 so know what I'm talking about.”

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Posted 9 years ago

Thanks for your great review Mr Chandler and we're so pleased to assist you again. Many thanks also for the feedback. We have recently been working hard on our mobile friendly site & creating brand new updated boat pages including many more images and rolling slide shows. We have also just added a 'WiFi', 'Fuel inclusive' & 'All Inclusive' search filters but will continue to add new filters and sort functions as soon as possible - many thanks again for your feedback which is really appreciated. Have another really great boating holiday!

Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews