Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy booking service, Very polite and friendly staff. Over all a great experience.”

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Posted 9 years ago

Thank you Mr Smith - have a wonderful holiday!

Posted 9 years ago

“After searching through different boating companies I found Waterways to have the best all inclusive package that I was after. The booking was simple and the staff where very helpful .”

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Posted 9 years ago

Thank you for your kind review Mr Dore - have a great holiday!

Posted 9 years ago

“Very friendly and helpful staff. Returned call quickly, making the overall experience easy and stress free. We are looking forward to our holiday. Thank you.”

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Posted 9 years ago

“Very easy to book, very helpful lady on the telephone. Overall a very easy and helpful company book holidays with.”

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Posted 9 years ago

“Fantastic help and friendly staff made booking very easy.”

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Posted 9 years ago

Thank you for your kind review Mr Kentfield - we wish you a fabulous holiday!

Posted 9 years ago

“So far in booking the holiday. The lady i spoke to was very friendly , informative and pleasant. And the emails and booking information required have all been straight forward.”

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Posted 9 years ago

“Friendly and professional advice with excellent service.”

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Posted 9 years ago

“Easy to navigate website, easy to book, staff great, really helpful and efficient”

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Posted 9 years ago

“I am a travel agent in South Africa and I would just like to compliment you on the brilliant service I received from Trudi Hawes at Waterways. She was so on the ball - confirming my booking and getting back to me when I asked questions etc. Wow, what a pleasure it is to deal with people like this in an industry where service levels seem to have dropped to an all time low. Well done - I will certainly recommend you to y clients. Xdebs”

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Posted 9 years ago

“Great first as time users.”

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Posted 9 years ago

“Very easy and friendly process”

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Posted 9 years ago

“The online system was very easy to use and the details of the boats helped to decide which to book. We also found the information on possible routes for different lengths of holidays good. The telephone call from the company came within the time promised confirming the booking and the process of booking was very easy.”

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Posted 9 years ago

Many thanks for your very kind review Mrs Beedham. We wish you a fabulous boating holiday!

Posted 9 years ago

“It was easy to book the boat. After the online-part I got an email with an fax-formular - this is secure and easy.”

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Posted 9 years ago

“Extremely friendly, easy to deal with and helpful. It was great to get real people on the end of the line who knew what they were talking about.”

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Posted 9 years ago

Thank you for your lovely feedback Mrs Horsler - we wish you a great holiday!

Posted 9 years ago

“Booking was easy and uncomplicated. Booking agent was friendly and very helpful. Whole process was painless and quick.”

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Posted 9 years ago

“Very helpful and clear with everything. Would use them again.”

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Posted 9 years ago

Thank you Mrs Price - we look forward to assisting you again in the future. In the meantime, we wish you a lovely holiday!

Posted 9 years ago

“All dealt with on the telephone, but was unable to get on line confirmation and payment after booking on line. Did not realise you were an agent, would usually book direct.”

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Posted 9 years ago

Dear Mr Hill, Many thanks for your lovely review. We work directly as a central booking office for over 80 different marinas but your booking and contract of hire are always direct with the operator of your boat at the best direct price. We hope that you have a great boating holiday and many thanks again for taking the time to drop us your feedback.

Posted 9 years ago

“Excellent customer service and helpful advice. Looking forward to our midweek break on the Broads!”

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Posted 9 years ago

“Good polite and helpful service”

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Posted 9 years ago

“All my questions were answered in detail and overall the booking was a very pleasant experience.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews