Waterways Holidays Ltd Reviews

4.9 Rating 4,490 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online booking was straightforward and we were contacted the following day by phone and advised that the booking was confirmed. As we were within 8 weeks of the holiday we paid the total cost by credit card over the phone and then received email confirmation from the boatyard later that day. The written confirmation arrived by post a couple of days later. All in all very efficient and a cost saving as well!!”

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Posted 10 years ago

Thank you for your very nice review Mr Griffiths - have a wonderful holiday!

Posted 10 years ago

“Very friendly and helpful customer service!”

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Posted 10 years ago

Thank you Miss Hyde. We hope that you enjoy your holiday.

Posted 10 years ago

“The online booking was straightforward and the telephone response for the confirmation was very quick, polite and informative. A very pleasant experience. Looking forward to the holiday.”

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Posted 10 years ago

“very efficient”

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Posted 10 years ago

Many thanks Mr Ager - have a great holiday

Posted 10 years ago

“Booking our boating holiday with Waterways on line was very easy we got exactly what we wanted and my conversation with a member of staff was very helpful.”

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Posted 10 years ago

“Very efficient and informative. Thank you.”

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Posted 10 years ago

Thank you Mrs Weeks - have a great holiday!

Posted 10 years ago

“Excellent customer service, efficient, friendly and professional. Thank you.”

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Posted 10 years ago

Thank you Dr Sheldon - have a great holiday!

Posted 10 years ago

“I phoned a few times before I made my booking and got the answers I needed. Both members of staff were extremley helpful and polite especially Gemma that confirmed the booking.”

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Posted 10 years ago

“Very friendly, helpful and professional.”

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Posted 10 years ago

“Good choice of options. Clear pricing. Happy helpful and knowledgable team to speak with. First rate.”

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Posted 10 years ago

“very easy booking process, very friendly staff who rang and gave option for me to liaise with other parties who are coming over the '2 year old'. very swift and effective process overall.”

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Posted 10 years ago

“Excellent service, easy website to use. Friendly and efficient staff.”

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Posted 10 years ago

“A trouble free and super smooth transaction online, followed up by a pleasant and understanding telephone conversation to newbies to boating holidays.”

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Posted 10 years ago

“The lady was polite, informative and patient and gave you the feeling you wanted to start your holiday straight-away.”

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Posted 10 years ago

“Helpfull staf and Quick respons mail.”

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Posted 10 years ago

“I found the telephone contact very helpful.”

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Posted 10 years ago

“The woman was really friendly. I was surprised you couldn't book online though.”

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Posted 10 years ago

“I phoned Waterways with some enquiries which they answered fully plus more. Phoned back later and spoke to a different person and booked holiday. Staff couldn't have been helpful. If the holiday goes as well as the booking we are in for a good time”

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Posted 10 years ago

“Spoke with a number of people and they were all very friendly, polite and really happy to help find the right holiday. Very good customer service.”

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Posted 10 years ago

“Booked the holiday on line then rang the office, the gentleman who dealt with me could not have been more helpful. The booking process was a very easy experience.”

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Posted 10 years ago

Thank you for your lovely review Mrs Blake - have a great holiday!

Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,490 reviews