Waterways Holidays Ltd Reviews

4.9 Rating 4,497 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,497 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was our first booking of a canal boat. The customer representative who called me back to confirm the booking was very knowledgeable and professional. It was clear that they personally enjoyed going on these types of holidays themselves and so knew a lot about what the boat would be like and able to answer my questions about taking my 19 month old son with me. Very helpful and professional.”

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Posted 10 years ago

“Very friendly and efficient team.thank you”

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Posted 10 years ago

“Great staff! Very helpful and knowlegble”

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Posted 10 years ago

“Easy to follow website, plenty of information to make the correct choice of holiday. Very helpful lady named Dawn on the phone line to answer specific questions. Booked the holiday in no time.”

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Posted 10 years ago

“Booking was simple and straight forward even for somebody who lives overseas. My further enquiries answered as well.”

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Posted 10 years ago

Thank you Ms Wong, We hope that you very much enjoy your boating holiday.

Posted 10 years ago

“It is great to have a friendly voice at the end of the phone - helpful and knowledgeable as well is even better.”

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Posted 10 years ago

Thank you for your kind review Mr Linton. We hope that you enjoy your holiday

Posted 10 years ago

“Very prompt, knowledgable resposne to my query. Quick booking process with lots of additional materials to help me on my first canal holiday.”

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Posted 10 years ago

Have a great first boating experience Miss Walker and thank you for your lovely review.

Posted 10 years ago

“Couteous, helpful. friendly and very efficient”

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Posted 10 years ago

Thank you Mrs Briggs - have a lovely holiday

Posted 10 years ago

“I can only review my experience of booking as I haven't had the holiday yet. I have found booking very easy and my dealings with the staff have been very pleasant. They were very patient when I accidentally gave them the wrong card details, causing the payment to 'bounce', resulting in a number of telephone calls and texts and, of course, their having to resubmit the payment request.”

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Posted 10 years ago

“Very quick and easy booking service, Very polite and friendly staff. Over all a great experience.”

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Posted 10 years ago

Thank you Mr Smith - have a wonderful holiday!

Posted 10 years ago

“After searching through different boating companies I found Waterways to have the best all inclusive package that I was after. The booking was simple and the staff where very helpful .”

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Posted 10 years ago

Thank you for your kind review Mr Dore - have a great holiday!

Posted 10 years ago

“Very friendly and helpful staff. Returned call quickly, making the overall experience easy and stress free. We are looking forward to our holiday. Thank you.”

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Posted 10 years ago

“Very easy to book, very helpful lady on the telephone. Overall a very easy and helpful company book holidays with.”

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Posted 10 years ago

“Fantastic help and friendly staff made booking very easy.”

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Posted 10 years ago

Thank you for your kind review Mr Kentfield - we wish you a fabulous holiday!

Posted 10 years ago

“So far in booking the holiday. The lady i spoke to was very friendly , informative and pleasant. And the emails and booking information required have all been straight forward.”

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Posted 10 years ago

“Friendly and professional advice with excellent service.”

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Posted 10 years ago

“Easy to navigate website, easy to book, staff great, really helpful and efficient”

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Posted 10 years ago

“I am a travel agent in South Africa and I would just like to compliment you on the brilliant service I received from Trudi Hawes at Waterways. She was so on the ball - confirming my booking and getting back to me when I asked questions etc. Wow, what a pleasure it is to deal with people like this in an industry where service levels seem to have dropped to an all time low. Well done - I will certainly recommend you to y clients. Xdebs”

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Posted 10 years ago

“Great first as time users.”

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Posted 10 years ago

“Very easy and friendly process”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,497 reviews