Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not have been any easier.”

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Posted 9 years ago

“Easy, quick and thorough information and service. Thank you.”

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Posted 9 years ago

“I booked on line at 9pm and by 10am the following morning I had received a phone call confirming my details and given all the information I required for our forthcoming boating holiday. Impressive service.”

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Posted 9 years ago

“Excellent service Thank you”

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Posted 9 years ago

Thanks Mr Simms - have a great holiday!

Posted 9 years ago

“Efficient and informative.”

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Posted 9 years ago

“The website is easy to use and provides the right level of information to help users home-in on the right boats / location. The booking staff were contactable and knowledgeable, and able to help with a small complication we had regarding the timing of collecting the boat. We would recommend to others”

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Posted 9 years ago

Thank you very much for your kind review Mr Kilby - have a great holiday!

Posted 9 years ago

“A well organised, straight forward booking experience. A friendly 'booking confirmation' telephone conversation with a person sounding just as excited about our holiday as us. Five star treament.”

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Posted 9 years ago

“Very easy and informative online site quickly followed by a call to confirm my full booking details. Great service.”

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Posted 9 years ago

“Very quick and easy to book.”

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Posted 9 years ago

“this is the first time ive booked a boating holiday and the first time ive booked with waterways holidays they were very pleasant and informative and seemed to be reliable and honest with all my questions . so far im very happy with the way ive been treated and look foreward to my holiday in september ! ....jeff simons .”

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Posted 9 years ago

“Excellent service. Very knowledgable and willing to answer my questions. Overall a good experience. Thank you.”

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Posted 9 years ago

“It was a very easy and pleasant experience, it's also nice to know that you are talking to someone with boating experience to offer any help or advice and answer any queries.”

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Posted 9 years ago

“Entered online request for boat hire and I was phoned back within the hour. Very helpful and friendly staff.”

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Posted 9 years ago

“We were very impressed how quickly the company responded to both our email and telephone enquiries. They then made further helpful suggestions over the bed lay outs etc. To say that we are complete novices in the boating holiday area we feel we have been very well supported through the process. We would not hesitate to recommend them.”

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Posted 9 years ago

“My telephone call to Waterways was answered quickly by a friendly Dawn Norris who quickly answered all my questions. She was friendly, chatty and I feel went out of her way to deliver first clas service.”

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Posted 9 years ago

Thank you for your kind review Mr Falconer.

Posted 9 years ago

“The process from initial booking on the web site through the prompt telephone confirmation and emails the next day were smoooth, efficient and friendly.”

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Posted 9 years ago

“We have just booked our first boating holiday on the broads, I was so impressed with the help I was given by Gemma Richard, nothing was to much trouble. That's what I call good customer service. Thank you.”

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Posted 9 years ago

“Very easy to book. Pleasant helpful staff. We are looking forward to our weekend on the water.”

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Posted 9 years ago

“can only say 5 star service. told me all I needed to know”

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Posted 9 years ago

“Lady who took payment/ completed reservation was lovely, very helpful explained fully knew I was beginner and went to great lengths to make sure all was ok professional but friendly first rate service”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews