Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice people to deal with by phone, helpful and informative as we have never booked a boating holiday before. Would recommend.”

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Posted 9 years ago

“Very helpfull and pleasant person helped with booking, answerred all questions knowledgeabley.”

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Posted 9 years ago

“Abbie and Trudi have give us a very good help. We are very pleasd!”

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Posted 9 years ago

“Abbie and Trudi have give us a very good help. We are very pleasd!”

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Posted 9 years ago

“Abbie and Trudi have give us a very good help. We are very pleasd!”

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Posted 9 years ago

“Excellent. prompt and friendly service.”

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Posted 9 years ago

“I completed the on-line application, received email confirmation and phoned to pay the deposit - a very smooth, process. Thereafter, all the details needed for the holiday arrived by email almost immediately. Waterway Holidays were efficient, very polite and a delight to deal with; I'd certainly use them again and recommend them to others.”

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Posted 9 years ago

“The service provided when booking the holiday was exceptional and I would recommend using Waterways holiday.”

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Posted 9 years ago

“I booked our holiday late on a Sunday afternoon. I did not expect them to call me as it was close to 4:30pm, but they did! The lady on the phone was very friendly and full of information and advise (its our first boating holiday). She took the time to answer all my questions and was not rushed, even though it was past her end of working day. Great service, great booking experience!!”

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Posted 9 years ago

“First of all this must be one of the very best websites I have ever used from choosing the boat to getting information on location and options for routes. However, this is surpassed by the personal help given when I telephoned for guidance. All in all a great experience which I would recommend without hesitation.”

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Posted 9 years ago

“Friendly and helpful - many thanks!”

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Posted 9 years ago

“I was amazed at the excellent customer service care of the Waterways holiday team. My enquiry was dealt with very quickly. The booking team are very efficient and try to fit around what the customer needs. I was amazed at how much money I saved as I had looked at various other companies and Waterways was by far the best price for an all inclusive boating holiday. The website is very easy to negotiate and the descriptions are very clear. Well done Waterways”

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Posted 9 years ago

“Booking was simple quick and efficient”

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Posted 9 years ago

“Very easy to book and open on a Sunday, which is convenient. Lots of choices of boats - not been on the holiday yet but hopefully all will go well.”

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Posted 9 years ago

“The booking process was really straightforward and the girl who did the booking was pleasant, friendly and helpful. She gave me extra, helpful information and commented from her own experience. Booking didn't take long and I felt that if I needed further information I could call back at any time.”

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Posted 9 years ago

“Efficient, friendly and knowable.”

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Posted 9 years ago

“Thank you for your excellent help with booking our holiday. You were able to hold the holidays until that evening and answered all the question quick and efficiently. 10 out of 10 many thanks”

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Posted 9 years ago

“Very helpful and accomodating. Thanks a bunch!”

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Posted 9 years ago

“EXCELLENT FRIENDLY BOOKING STAFF”

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Posted 9 years ago

“Easy to speak to and very helpful over the phone. An instant online booking system would have made it even better”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews