Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent! The lady I dealt with was very professional and cheerful. thank you.”

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Posted 9 years ago

“Excellent and pleasant service”

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Posted 9 years ago

“We return to Waterways because the service has always been to the highest level. Whilst we sometimes use other suppliers due to location requirements, we have never had any cause for complaint when using Waterways, the staff from initial booking through to return of boat have excellent customer service skills.”

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Posted 9 years ago

“Easy,people were most helpful,what more can I say”

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Posted 9 years ago

“Easy to book , and lovely lady who I spoke to after booking , Very helpful and pleasant, I get the impression nothing is to much trouble. Would recommend . Well done to all at Waterway Holidays”

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Posted 9 years ago

“Quick telephone response to my online booking... Friendly and informative”

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Posted 9 years ago

“So helpful and very prompt response to my online booking. Lovely friendly staff.”

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Posted 9 years ago

“Web site very good and easy to book Nigel called back the next day and was very informative can't wait to go .”

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Posted 9 years ago

“The service was excellent in every way. The website is very helpful and makes the choice of location and boat style easy. Booking online was very straightforward, and we received prompt confirmation from the canal boat company.”

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Posted 9 years ago

“Very efficient and friendly person to deal with - thank you”

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Posted 9 years ago

“IT WAS QUICK AND EASY TO BOOK ON LINE. THE RING BACK SERVICE TO CONFIRM WAS GREAT. VERY FREINDLY AND UN COMPLICATED. THANK YOU.”

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Posted 9 years ago

“spoke to a very pleasant and helpful lady on the phone. Easy to book and very quick email received. Thank you.”

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Posted 9 years ago

“very helpful and gave all the information required but also gave us time to think about it with no pressure”

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Posted 9 years ago

“Chap on the phone very polite and informative.”

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Posted 9 years ago

“Staff were very helpful and delivered promised service. Happy overall with informative advice and level of customer service.”

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Posted 9 years ago

“Spoke to a lovely lady very satisfied”

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Posted 9 years ago

“Booking was really easy. I left a telephone number and email address to make a reservation. I had a phone call the next morning and confirmed the booking, paid and discussed the holiday and suitable literature to purchase before the holiday. Safety procedures were also discussed, as well as training that would be given on arrival at the boat.”

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Posted 9 years ago

“I like the way that all the costs are included in the price that I pay.”

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Posted 9 years ago

“it was so easy to book the boat we wanted on the dates we required the young lady we spoke to was very informative and really answered our questions and was so helpful I am disabled and she totally understood my needs and explained any area I may have difficulties if the boat and holiday are as good as the service I have received so far I will be very satisfied”

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Posted 9 years ago

“Have used this site before and have always been dealt with in a professional and curtious manner. Booked my holiday yesterday with no fuss whatsoever and received the same service as before! I would have no issue in recommending using this site to others and I would have no hesitation in using it again.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews