Waterways Holidays Ltd Reviews

4.9 Rating 4,491 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,491 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very simple procedure. I had a couple of questions relating to the booking and I was most satisfied with the attention I received. Sorry it has taken this long to answer but we were about to leave for two weeks in Malta.”

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Posted 10 years ago

Dear Mr Duffy. Thank you for your very kind review. We wish you a very enjoyable boating holiday

Posted 10 years ago

“Very good nice friendly knowledgeable staff”

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Posted 10 years ago

Thanks for your lovely review. Thank you Mr Mason

Posted 10 years ago

“Easy simple no fuss did everything to make it easy. Brilliant”

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Posted 10 years ago

Thank you for your very kind review Mr Smith - have a great holiday!

Posted 10 years ago

“Could not have been any easier.”

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Posted 10 years ago

“Easy, quick and thorough information and service. Thank you.”

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Posted 10 years ago

“I booked on line at 9pm and by 10am the following morning I had received a phone call confirming my details and given all the information I required for our forthcoming boating holiday. Impressive service.”

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Posted 10 years ago

“Excellent service Thank you”

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Posted 10 years ago

Thanks Mr Simms - have a great holiday!

Posted 10 years ago

“Efficient and informative.”

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Posted 10 years ago

“The website is easy to use and provides the right level of information to help users home-in on the right boats / location. The booking staff were contactable and knowledgeable, and able to help with a small complication we had regarding the timing of collecting the boat. We would recommend to others”

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Posted 10 years ago

Thank you very much for your kind review Mr Kilby - have a great holiday!

Posted 10 years ago

“A well organised, straight forward booking experience. A friendly 'booking confirmation' telephone conversation with a person sounding just as excited about our holiday as us. Five star treament.”

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Posted 10 years ago

“Very easy and informative online site quickly followed by a call to confirm my full booking details. Great service.”

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Posted 10 years ago

“Very quick and easy to book.”

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Posted 10 years ago

“this is the first time ive booked a boating holiday and the first time ive booked with waterways holidays they were very pleasant and informative and seemed to be reliable and honest with all my questions . so far im very happy with the way ive been treated and look foreward to my holiday in september ! ....jeff simons .”

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Posted 10 years ago

“Excellent service. Very knowledgable and willing to answer my questions. Overall a good experience. Thank you.”

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Posted 10 years ago

“It was a very easy and pleasant experience, it's also nice to know that you are talking to someone with boating experience to offer any help or advice and answer any queries.”

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Posted 10 years ago

“Entered online request for boat hire and I was phoned back within the hour. Very helpful and friendly staff.”

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Posted 10 years ago

“We were very impressed how quickly the company responded to both our email and telephone enquiries. They then made further helpful suggestions over the bed lay outs etc. To say that we are complete novices in the boating holiday area we feel we have been very well supported through the process. We would not hesitate to recommend them.”

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Posted 10 years ago

“My telephone call to Waterways was answered quickly by a friendly Dawn Norris who quickly answered all my questions. She was friendly, chatty and I feel went out of her way to deliver first clas service.”

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Posted 10 years ago

Thank you for your kind review Mr Falconer.

Posted 10 years ago

“The process from initial booking on the web site through the prompt telephone confirmation and emails the next day were smoooth, efficient and friendly.”

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Posted 10 years ago

“We have just booked our first boating holiday on the broads, I was so impressed with the help I was given by Gemma Richard, nothing was to much trouble. That's what I call good customer service. Thank you.”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,491 reviews