Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My booking was dealt with by Lesley Richards. She was extremely helpful and knowledgeable about the whole process. I would thoroughly recommend Waterways Holidays to anyone planning to book a boating holiday. Steve Dowler”

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Posted 9 years ago

“The service I received was very good staff were polite and informative”

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Posted 9 years ago

“Submitted request to book on a Sunday afternoon, everything booked an arranged by Monday morning ( next day ), very good service”

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Posted 9 years ago

“It was surprisingly easy to be able to choose the actual boat we will be hiring from the website. All the information including layout of the boat, facilities, availability and price was visibly displayed and accessible. The routes were clear and I was amazed at the quick response I received once the initial booking on-line was made. After making the reservation further information was sent through immediately and was very informative. We are now very much looking forward to our first narrowboat experience! Sheila Styler”

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Posted 9 years ago

“Very helpful and friendly operator on the phone. Made it very easy and informative. Would recommend them.”

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Posted 9 years ago

“Very helpfull and friendly and explained thoroughly and now looking forward to our holiday ????”

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Posted 9 years ago

“Couldn't be faulted. Made a booking in the evening, got a phone call to confirm the next day and the lady was very pleasant and informative.”

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Posted 9 years ago

“Very friendly and helpful . Easy to talk to and understand.”

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Posted 9 years ago

“Easy to use website and speedy replies to my emails. Efficient and helpful telephone booking process. Now we are looking forward to our holiday!”

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Posted 9 years ago

“Very friendly staff member went through the booking effeciently and assured me they would be available for any future questions or concerns I may have.”

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Posted 9 years ago

“very quick and helpfull in all aspects of the hoilday”

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Posted 9 years ago

“Arranged my boating holiday with Jemma. Very helpful lady, nothing was to much trouble. Even sorted me some pics out of the interior of a boat because there we're none on the website. She's a diamond and a real asset to your company. Was a very pleasant booking process ! Many Thanks.”

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Posted 9 years ago

Thank you for your very kind review Mr Wouters - we always really appreciate such kind comments. Have a fabulous holiday!

Posted 9 years ago

“The website was very easy to navigate and the staff were prompt and polite in replying to our enquiry.”

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Posted 9 years ago

“Friendly, fast and efficient both by email and on the phone. good service. Thank you”

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Posted 9 years ago

“Lesley was very helpful and informative we just squeezed in our call before your lines closed for the day but Lesley didn't rush the call and made sure the experience of booking was a good one”

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Posted 9 years ago

“Friendly service and generally good. Card details were taken down incorrectly and I'm still awaiting some information that I was promised.”

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Posted 9 years ago

Dear Mr Hewitt. Thank you for your feedback. As discussed by phone, I understand that you now have all of the information as requested. Have a great holiday.

Posted 9 years ago

“very easy booking process.dawn,was very helpful on the phone”

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Posted 9 years ago

“The lady that took our booking was polite and very knowledgeable a pleasure to talk to and answered our questions with accuracy”

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Posted 9 years ago

“Very efficient, on-the-ball & helpful.”

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Posted 9 years ago

“After doing the research online I called the bookings line and had both a pleasant conversation and an easy booking experience.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews