Waterways Holidays Ltd Reviews

4.9 Rating 4,490 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service and very helpful.”

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Posted 10 years ago

Thank you Mr Hawkins - have a wonderful holiday!

Posted 10 years ago

“Efficient service and very friendly. Website could do with an update though. More specific search categories, filters etc. Only way to sort is by location, when really I'm mostly looking at cost, which you can't sort by! However, overall am very happy with Waterways Holidays and always use them these days. I've been canal boating for over 40 years and am only 50 so know what I'm talking about.”

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Posted 10 years ago

Thanks for your great review Mr Chandler and we're so pleased to assist you again. Many thanks also for the feedback. We have recently been working hard on our mobile friendly site & creating brand new updated boat pages including many more images and rolling slide shows. We have also just added a 'WiFi', 'Fuel inclusive' & 'All Inclusive' search filters but will continue to add new filters and sort functions as soon as possible - many thanks again for your feedback which is really appreciated. Have another really great boating holiday!

Posted 10 years ago

“Nigel was very helpful sorting out the best package and price. Very informative also.”

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Posted 10 years ago

Thank you Mr Beswick - we wish you a great holiday!

Posted 10 years ago

“No stress, no dramas !!!! Need I say more ??? ????????????????????????”

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Posted 10 years ago

'No' Mr Mosedale - we're very happy if you are :) Have a great holiday!

Posted 10 years ago

“The lady I spoke to on the phone was extremely helpful,clear and pleasant”

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Posted 10 years ago

“Very good information , was told everything that we needed to know”

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Posted 10 years ago

“Excellent service - website v straightforward to use.”

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Posted 10 years ago

Thank you Ms Paisley - we hope you very much enjoy your holiday.

Posted 10 years ago

“Online booking was easy and this was followed up by a phone call the next day. I spoke to Nigel who was very helpful and reassuring.”

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Posted 10 years ago

“I had never been on a boating trip before and knew very little about the different boats and various considerations. Trudy, the booking assistant, was extremely patient and helpful and guided me through everything. Fantastic service!”

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Posted 10 years ago

“Efficient and friendly.”

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Posted 10 years ago

Thank you Mrs Brandon - have a fantastic holiday!

Posted 10 years ago

“Quick and easy to book with all information easily understood.”

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Posted 10 years ago

“Helpful young man gave me lots of information and guidance regarding the booking of our canal holiday. Polite and professional he made the telephone booking experience very pleasant.”

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Posted 10 years ago

“I spoke to Dawn and she was really friendly and helpful, she managed to find a combination of boats for a large group when I thought it wouldn't be possible - very grateful!”

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Posted 10 years ago

“This was our first booking of a canal boat. The customer representative who called me back to confirm the booking was very knowledgeable and professional. It was clear that they personally enjoyed going on these types of holidays themselves and so knew a lot about what the boat would be like and able to answer my questions about taking my 19 month old son with me. Very helpful and professional.”

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Posted 10 years ago

“Very friendly and efficient team.thank you”

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Posted 10 years ago

“Great staff! Very helpful and knowlegble”

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Posted 10 years ago

“Easy to follow website, plenty of information to make the correct choice of holiday. Very helpful lady named Dawn on the phone line to answer specific questions. Booked the holiday in no time.”

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Posted 10 years ago

“Booking was simple and straight forward even for somebody who lives overseas. My further enquiries answered as well.”

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Posted 10 years ago

Thank you Ms Wong, We hope that you very much enjoy your boating holiday.

Posted 10 years ago

“It is great to have a friendly voice at the end of the phone - helpful and knowledgeable as well is even better.”

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Posted 10 years ago

Thank you for your kind review Mr Linton. We hope that you enjoy your holiday

Posted 10 years ago

“Very prompt, knowledgable resposne to my query. Quick booking process with lots of additional materials to help me on my first canal holiday.”

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Posted 10 years ago

Have a great first boating experience Miss Walker and thank you for your lovely review.

Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,490 reviews