Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the moment we made an enquiry, we found everyone so helpful. The information sent is going to be very useful & it saves us having problems when we get there, also on the holiday. We haven't actually had the holiday yet, but so far EXCELLENT.”

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Posted 7 years ago

“Very pleasant and helpful staff”

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Posted 7 years ago

“Prompt service, all details explained well by a friendly and knowledgeable member of staff.”

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Posted 7 years ago

“Very quick and easy to book. Follow up call from customer services was very friendly and informative”

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Posted 7 years ago

“The web site is very clear and detailed. The follow up telephone call was very quick and the representative from your company was very polite and informative. Thank you.”

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Posted 7 years ago

“Following the online booking, I received a prompt phone call to confirm details (despite it being a bank holiday). The lady who called me was lovely. Very helpful and friendly - enjoyable phone call - Thanks. [The only thing I found was was when I have just come to fill in an online form for Shire Cruisers, I could not find a clearly indication booking reference number on the email I received from Waterways nor on the comprehensive paper information I was sent by Shire Crusiers.]”

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Posted 7 years ago

“Fast response, helpful on phone.”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“Very efficient service. Easy to use website.”

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Posted 7 years ago

“Easy on-line reservation (evening). Contacted following morning by Trudi Hawes who sewed up loose ends quickly and easily. Answered every question confidently, - a pleasure to deal with. First class service. Thank you.”

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Posted 7 years ago

“Friendly, helpful lady on the phone”

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Posted 7 years ago

“Spoke to Trudy who was very helpful had no hesitation in booking as she was very kind and gave us useful information would certainly recommend this company”

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Posted 7 years ago

“We hope. Better to speak about it after the trip.”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“Friendly and helpful on the phone.”

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Posted 7 years ago

“Everyone we spoke to there when booking were so helpful, friendly and accommodating”

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Posted 7 years ago

“Huge choice. Very helpful and very friendly team :)”

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Posted 7 years ago

“Excellent telephone manner; helpful and responsive.......first class all round.”

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Posted 7 years ago

“Very helpful friendly people, great service. Thank you”

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Posted 7 years ago

“Easy to use website and very prompt friendly confirmation phone call and emails.”

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Posted 7 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews