Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient helpful booking process And confirmation”

Helpful Report

Posted 9 years ago

“I picked the boat from the web site, which wad very clear and easy to navigate. I filled in the details of our party and clicked on the "Book This Holiday" button, simple as that. The day after they called me back at home and went through the details with me and checked everything was OK and that was it, quick and simple. The only problem is, we have to wait while next year to go.”

Helpful Report

Posted 9 years ago

Dear Mr Wadsworth. Thank you for your review and I am sure that your boating holiday will be worth the wait and we wish you a great time!

Posted 9 years ago

“Very helpful and informative staff. Everything was booked quickly and smoothly.”

Helpful Report

Posted 9 years ago

“Polite - quick and straight forward ..Just how it should be ..Thank you ..”

Helpful Report

Posted 9 years ago

Thank you Mr Sheen - have a great holiday!

Posted 9 years ago

“We were very pleased with every aspect of the canal boat hire. Considerable time was spent by a staff member to see we understood the operation of the boat and how to negotiate the canals and locks. It was the off season hire so the heating was great and all equipment worked well on the boat. All and all a great holiday experience. Russell and Amanda, New Zealand”

Helpful Report

Posted 9 years ago

Dear Russell and Amanda. Thank you so much for taking the time to leave feedback on your boating holiday. We are delighted to hear that you had such a good time and very much hope that you will be able to enjoy another boating holiday with us when you next visit the UK.

Posted 9 years ago

“We enquired online late on Friday evening outside of office hours. We received an immediate email response confirming what we wanted to book and saying they would call us when the office was open to complete the booking. As promised we got a call from Dawn early the next morning. She was incredibly personable and helpful. We booked our holiday in no time at all. Dawn made it an absolute pleasure. We can't wait for our holiday. Huge thanks to Dawn and all at Waterways Holidays.”

Helpful Report

Posted 9 years ago

“Easy to ask online and prompt phonecall from polite and informed staff to confirm. All details emailed quickly, so now were just looking forward to our holiday.”

Helpful Report

Posted 9 years ago

“Very polite customer services”

Helpful Report

Posted 9 years ago

“Quick, friendly and efficient service”

Helpful Report

Posted 9 years ago

“Very friendly and made such an effort to explain everything. Feel that I could call back any time to ask further questions Gill Thomas”

Helpful Report

Posted 9 years ago

“everything dealt with very smoothly , nice lady who new what she was talking about....”

Helpful Report

Posted 9 years ago

“We took a late availability. Everything was easy to organise and very efficient. The boatcwas well equipped and very clean. The staff were all very helpful. Thank you for a lovely break.”

Helpful Report

Posted 9 years ago

“Excellent website with all relevant boat details including experience level required (if any) with a brief follow-up 'phone call to cover any questions. Couldn't have been more helpful.”

Helpful Report

Posted 9 years ago

“Very friendly, pleasure to deal with. Contacted me to confirm booking arrangements and answered questions. Would definitely use Waterways again.”

Helpful Report

Posted 9 years ago

“Leslie Richards helped me choose the correct holiday for me and my family. She was very helpful, friendly and informative. Thank you Leslie. Overall from online booking to dealing with Leslie, the whole booking experience was excellent.”

Helpful Report

Posted 9 years ago

“Booking dealt with very efficiently.”

Helpful Report

Posted 9 years ago

“Fantastic service so far”

Helpful Report

Posted 9 years ago

Thank you Mr Herring. Have a wonderful holiday!

Posted 9 years ago

“nice lady very happy so far”

Helpful Report

Posted 9 years ago

“Very easy to do, extremely friendly and I can't wait to go on my break.”

Helpful Report

Posted 9 years ago

“Dealt with in a very efficient and friendly way.Pleased.”

Helpful Report

Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews