Waterways Holidays Ltd Reviews

4.9 Rating 4,531 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,531 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went smoothly with the booking, very pleasant lady who dealt with my booking and nothing was too much trouble.”

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Posted 10 years ago

“Nice friendly staff who understood our needs and offered us the right boat at a good price. Very curtious and efficient which made booking so easy.”

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Posted 10 years ago

“Very easy website to book holiday. Email acknowledging booking received very quickly followed by phone call confirming about half an hour later. Very friendly staff with lots of information too about the boat etc. All in all first class service”

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Posted 10 years ago

“We sent an email and they rang us back within 10 minutes - answered all our questions in detail, took a deposit. Once we'd handed over details, they confirmed withn hours by email.”

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Posted 10 years ago

“Very helpful and knowledgeable.”

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Posted 10 years ago

“Picked the boat we wanted on-line then contacted via email which said the boat would be held for 24 hrs and then ring to confirm the next day. Waterways rang the next day but we missed it so we returned the call and spoke to a very nice lady who talked us through the booking and the boat details and paid our deposit. Also the insurance was included unlike some other company's who add it to the listed cost even when it is compulsory. So all in all very pleased with ease at which we booked our boating holiday. Rita and Larry”

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Posted 10 years ago

“Excellent service very competent staff and very easy to book”

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Posted 10 years ago

“very helpfull”

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Posted 10 years ago

“As a party of first timers (4 adults and 1 dog) I phoned rather than booked on line as i had a few queries regarding type of boat, route etc. Cannot remember the name of the lady I spoke to but she was extremely pleasant and helpful, totally understood our needs. Booking process was easy, small deposit taken and the balance due shortly before we go. Have been sent a couple of confirmation e mails with more details of the boats facilities and a link to a video of what to expect. Particularly liked at the end of the list of suggestions of what to take......." a sense of humour" Our group may not have many boating skills but we have that in bucket loads so rain or shine I'm sure we will have a great time!”

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Posted 10 years ago

“Very efficient, friendly and helpful”

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Posted 10 years ago

“Easy and very friendly booking service. Will review the holiday and hope it will be as good as it looks.”

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Posted 10 years ago

“Excellent customer service. Very impressed . Would recommend .”

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Posted 10 years ago

“Very quick and helpful”

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Posted 10 years ago

“Our boating holiday booking experience went well and only took a few minutes over the phone. The lady who took the booking was very friendly and polite.”

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Posted 10 years ago

“I initially booked the wrong boat, there was no problem at all changing the booking which I thought may be an issue. The lady on the phone was very polite and helpful, all in all very satisfied. Craig”

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Posted 10 years ago

“Very efficient and helpful service, Trudi has been brilliant!! Lesley Nuttall 20/1/16”

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Posted 10 years ago

“Very prompt and helpful.”

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Posted 10 years ago

“A very nice booking experience. The reason for 4 stars and not 5 is due to an old-fashioned fill-in form. Should have been completely online off course”

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Posted 10 years ago

“I found the whole process very easy, from start to finish. I spoke to Trudi first and she was very friendly, helpful and answered all the questions I had. The second time I phoned I spoke to a man who was able to find my request and help me with payment. Email contact was clear and easy. I would definitely recommend Waterways to my friends.”

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Posted 10 years ago

“Easy to book the boating holiday and received a call back the next day to confirm booking.”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,531 reviews