Waterways Holidays Ltd Reviews

4.9 Rating 4,545 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,545 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were very helpful and provided very useful information. Very speedy process. Can't wait for our holiday.”

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Posted 10 years ago

“Very easy to book up a holiday with you guys. Completed online booking. E mail followed. Phone call to pay. All went smoothly. Friendly call taker. Happy and keen to help me have a good holiday :-)”

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Posted 10 years ago

“So easy and helpful for first time users. We had no idea what we wanted and the time spent on this website sorted everything for us. Now looking forward to our first holiday on the canals.”

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Posted 10 years ago

“Easy and informative website, excellent pictures and layouts, with useful route information ie bridge height and tides.”

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Posted 10 years ago

“The web-page could be improved, there where not enough options to fit our wishes when searching for a boat. Filters that is.”

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Posted 10 years ago

Dear Mr Stenstadvold. Many thanks for your feedback. The current search filters are: sort by price, location, berths, number of toilets & showers, all-inclusive, WiFi, boat length, pets permited (or not), start day & date, cruising region, individual waterway (by name), & cruising rings. We are always very keen to add more options and would welcome you suggestions which we will endeavour to add to the search. Best wishes Nigel - Waterways Holidays

Posted 10 years ago

“Friendly, knowledgeable and helpful staff makes for a pleasant experience.”

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Posted 10 years ago

“Your representative.....Dawn......was most pleasant and helpful.”

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Posted 10 years ago

“Very pleasant booking experience. Showed interest and good knowledge of the holiday”

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Posted 10 years ago

“The lady I spoke to on the phone was extremely helpful and friendly. Many thanks, we are looking forward to our holiday.”

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Posted 10 years ago

“Very friendly, and totally helpful!”

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Posted 10 years ago

“EXTREMELY HELPFUL! We were booking from NZ and totally confused about routes, timings, etc. They were very helpful, knowledgeable and as I was chatting with a lot of different companies I found that these guys were quick to response, plus they were the only ones to have Chat on-line. That was very useful given that we are in NZ.”

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Posted 10 years ago

“The website was the most user friendly of all of the Broads Holiday websites I used. The customer service staff were very helpful and overall I am very happy with Waterways.”

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Posted 10 years ago

“I found the website very intuitive and straight forward to use. When I spoke to the Staff for the final booking they were very helpful and polite. Nothing seem to be to much hassle for them and they were very patient while I was waiting for friends to come back to me to confirm the booking”

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Posted 10 years ago

“Booked on line, next day a very pleasant, helpful lady rang me to take the deposit. Explained everything and informed me if we needed any more info to just get in touch. Very efficient.”

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Posted 10 years ago

“Excellent customer service, offered lots of good advice on possible routes and attractions of interest. Fantastic !!”

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Posted 10 years ago

“A very easy to use website with lots of information about the boat and cruising routes, the booking process was easy and friendly with very knowledgeable staff. Will definitely recommend to anyone thinking of a boating holiday.”

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Posted 10 years ago

“Very friendly and answered all questions”

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Posted 10 years ago

“The staff were prompt in acknowledging my booking and called back first thing in the morning to confirm booking and take details/deposit payment”

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Posted 10 years ago

“I booked online and someone called back very quickly to go through everything with me and take the deposit. Very friendly, polite and informative. Thank you.”

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Posted 10 years ago

“I spoke with a lovely and very helpful lady over the fone once I checked the internet page. She was extremely helpful and held 2 boats for 3days while I sorted things with my mates as we going on a stag do. Great value for money, great help and great brilliant service. 10/10”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,545 reviews