Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website, easy to book and quick response for confirmation”

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Posted 8 years ago

“Very helpful staff taking time to explain all aspects of the holiday. We look forward to going this summer.”

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Posted 8 years ago

“A very fast return phone call after I had booked on line, Lesley was extremely pleasant and was a mine of information and obviously had first hand boating experience. The booking process was fully explained and any questions answered fully making booking a pleasant experience”

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Posted 8 years ago

“Very helpful. Explained every thing very easily. Thought it was a very clever way to book. Register your interest then speak to someone before you pay a deposit. Not pushy , they wanted you to be happy before you booked. All in all a very pleasant experience. Paul Hennan”

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Posted 8 years ago

“Very efficient, extremely helpful and friendly advisor, Abbie thank you, would recommend although we haven't had the holiday yet, hopefully that will be the same.”

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Posted 8 years ago

“First class service, very helpful”

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Posted 8 years ago

“Phoned back day after booking on line staff were very polite and professional”

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Posted 8 years ago

“Very personable and fully explained what we could expect from our holiday.”

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Posted 8 years ago

“Very helpful and informative staff . Nice to talk to someone who is experienced in the Holidays they are selling .”

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Posted 8 years ago

“Friendly and helpful on the phone. And on email. Quick respond to all my questions”

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Posted 8 years ago

“All completed very quickly, with no hassle at all.”

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Posted 8 years ago

“Very efficient service and friendly staff”

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Posted 8 years ago

“Quickly replied to my booking query even on a sunday afternoon. Very friendly and effecient. E-mail confirmation received promptly”

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Posted 8 years ago

“The lady that I spoke to was very friendly and polite and provided me with all the initial imformation I needed.”

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Posted 8 years ago

“leslie was very helpful and patient, didn't make me feel i was stupid asking loads of questions and being very fussy on choosing a boat.”

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Posted 8 years ago

“Trudi Dawes was very very helpful. Her replies were prompt,efficient and friendly. Booking was easy .... I am hoping the "experience" will be likewise. Thank you. Kay”

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Posted 8 years ago

“Apart from the noise on the phone (Like a motor boat engine lol) the booking procedure was a piece of cake. Very helpful and accommodating, let's hope the rest of our experience with them is just as good. For those who don't know: You book initially online then a nice lady rings you back next day or day after to complete your booking over the phone. Prior to that though she will email you her number so you can ring them and they specify the hours when to call. It's dead easy and chilled.”

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Posted 8 years ago

“Our original choice was unavailable but Dawn came up trumps with alternatives. We can't wait to go Thanks”

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Posted 8 years ago

“Easy to use website for booking and great follow up call afterwards to confirm all details Efficient, helpful and friendly staff”

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Posted 8 years ago

“I booked my requested dates on line and received a call back within about 15 mins. By the end of the call,the very nice lady on the end of the phone had confirmed all our details took payment and I then received all relevant e mails needed. She also told me to call back anytime if I have any questions. Now that's what I call service !”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews