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Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews
100 %
of reviewers recommend Waterways Holidays Ltd
4.9
Based on 4,428 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024
Ms Livengood
Waterways Holidays Ltd 5 star review on 29th June 2024
Mr Widdowson
Waterways Holidays Ltd 5 star review on 19th May 2024
Mr Sowden
Waterways Holidays Ltd 4 star review on 30th July 2022
Janine Hudson
Waterways Holidays Ltd 5 star review on 7th July 2022
Mr Moat
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
Havnt realy got aany at the moment as have only paid the deposit, but so far so good.
Helpful Report
Posted 8 years ago
Thankyou Trudi. I booked a holiday boat from Alvechurch for Feb, but unfortunately the company decided they weren't going to start renting until Match. Trudi called and sent me plenty of options via email for me to view. Managed to arrange one for my required break and at roughly the same price. Excellent customer service. Many thanks.
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Posted 8 years ago
Very impressed - although website not easy to navigate based on chosen canal routes, once our booking request sent I was contacted the very next morning to confirm and pay the deposit. Very friendly and helpful clear advice. Would recommend.
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Posted 8 years ago
It was really easy , quick and simple to book. I had choosen a boat and the canal we wanted to holiday on. I then applied online which took 3-4 mins to fill out. I decided then to phone to confirm and pay the deposit. They already had my booking form to hand , took deposit and that's how easy it was to book.I was sent a confirmation email .
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Posted 8 years ago
The man who took are booking was extremely helpful and offered us excellent advice and assistance. We were very impressed with this.
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Posted 8 years ago
Thank you very much for your kind review - have a fabulous holiday!
Posted 8 years ago
Easy on line booking followed by a very informative and pleasant conversation with the lady in the office
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Posted 8 years ago
It was a pleasure dealing with Waterways. Nigel the consultant was so helpful and obliging. It was so easy to book. I would advise anyone wishing to take a narrowboat trip to get in contact with him and his team.
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Posted 8 years ago
Staff couldn't have been more helpful. Arranging a holiday for 8 adults and 2 five year old was not easy but they did everything they could to help me, just hope they can arrange nice weather.
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Posted 8 years ago
so far no problems, booking was easy on the phone and e-mail confirmation of booking prompt. if all goes well during and after the holiday will book with waterways holidays again.
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Posted 8 years ago
Easy booking process, very pleasant helpful staff.
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Posted 8 years ago
Very quick callback and friendly and helpful service
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Posted 8 years ago
A quick and easy way to find which boats are available in the area you want to holiday in.
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Posted 8 years ago
Very easy and pleasant to book, made an online reservation in the evening and i was phoned back the next afternoon, i even reserved the wrong boat, but that was no problem, the lady on the phone was very helpful and had a lovely manor, received a confirmation email very shortly after paying my deposit, and some helpful boating advice to boot. So far definitely recommended.
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Posted 8 years ago
Really enjoyable holiday, the boat was a little tired, I think some may struggle with the toilet, but we enjoyed the holiday, it helped the weather was very good for the time of year. People along the way were always eager to help out if needed.
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Posted 8 years ago
Great service with a smile over the phone! I appreciated the fact that Abby suggested another boat for more comfort, spontaneously. I also appreciated her friendliness, efficiency and patience.
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Posted 8 years ago
Easy and quick hire process. Very professional service.
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Posted 8 years ago
Really easy to book, very helpful lady, who took me through all the details, and was able to answer queries I had Definitely recommend
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Posted 8 years ago
I was phoned back quickly and dealt with in a very pleasant and professional manner
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Posted 8 years ago
Easy to book , staff very polite & helpful.
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Posted 8 years ago
Very efficient, helpful and informative.
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Posted 8 years ago
Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews