Waterways Holidays Ltd Reviews

4.9 Rating 4,531 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,531 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly gentleman on the phone, answered all my questions and we got the Holiday boat we wanted. Quick and efficient booking service.”

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Posted 10 years ago

“Very prompt reply to my online enquiry. The lady I spoke to was very helpful and informative.”

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Posted 10 years ago

“Good web site excellent telephone communication”

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Posted 10 years ago

“It was easy to call in through skype, especially because I was calling from the Netherlands”

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Posted 10 years ago

“Polite and very helpful.”

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Posted 10 years ago

“Trudie was very helpful and knowledgeable. She willingly checked boat details to ensure access was going to be possible and was able to suggest alternatives to suit our needs. A positive experience.”

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Posted 10 years ago

“Customer experience was excellent. Courteous, polite, professional and helpful.”

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Posted 10 years ago

“A simple initial online process having selected dates and boat, followed by a follow up call to confirm all the details and useful information. A very friendly and knowledgable operater.”

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Posted 10 years ago

“Although the booking process is painless, there is scope to improve the experience of searching for and comparing boating holidays, especially on a mobile device like a smartphone or tablet.”

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Posted 10 years ago

Dear Mr Delaney. I am pleased to confirm that in response to your feedback, we have now introduced a mobile App version of our Waterways Holidays website which will automatically load when using a phone to search our holidays - Many thanks again for taking the time to let us know how we can improve our customer service.

Posted 10 years ago

“Very happy with quick resposes to our questions. Just waiting to now enjoy our holiday.”

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Posted 10 years ago

“Efficient service. All good.”

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Posted 10 years ago

“Waterways have some very knowledgeable staff that make the booking experience easy and can answer most questions. I liked the 48 hour reserve they offered on the boat of our choice before paying the deposit.”

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Posted 10 years ago

“Website and booking process was user friendly and easy to navigate. On line chats were responded to quickly and Trudi provided information as requested quickly and accurately”

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Posted 10 years ago

“Gemma was very helpful and answered all of my questions.”

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Posted 10 years ago

“Very straight forward. Wasn't expecting a call to confirm booking so soon so thank you for making it easy.”

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Posted 10 years ago

“Very nice website, easy to find. Looking forward to our holiday on the canal boat.”

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Posted 10 years ago

“Pleased with the website information and then the follow up contact to discuss the booking, thankyou.”

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Posted 10 years ago

“Quick, easy and we received a call back the next day. This will be our first boating trip and I received excellent information and a very dog-friendly response. Very impressed so far.”

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Posted 10 years ago

“Very helpful and friendly I can not wait to go on holiday now.”

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Posted 10 years ago

“Very prompt, polite and helpful service.”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,531 reviews