Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and very helpful”

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Posted 8 years ago

“A very friendly and easy booking. The lady who rang back after our initial online approach could not have been more helpful and friendly. I hope our holiday is as good.”

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Posted 8 years ago

“Good and easy to understand website, the booking form easy to follow and simple to complete. The follow up phone call response was quick and absolutely excellent and helpful. All costs, and requirements fully explained. I have no problem in recommending Waterways Holidays to anyone considering a boating holiday in the UK.”

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Posted 8 years ago

Thank you Mr Stickler - have a great holiday

Posted 8 years ago

“Booking quite easy.”

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Posted 8 years ago

“Easy to navigate website - booked online & was called promptly the following day to confirm booking. Very friendly & some good advice offered to ensure we will have everything we are going to need.”

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Posted 8 years ago

“Very easy booking Looking forward to my canal boat holiday”

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Posted 8 years ago

“very easy and helpful! staff friendly and almost wanted to invite them along lol”

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Posted 8 years ago

“Very prompt response to our booking and very clear on the expenses involved .we are looking forward to the holiday”

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Posted 8 years ago

“Very helpful both online via Email and over the telephone. very friendly and easy to book”

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Posted 8 years ago

“The customer service was excellent friendly and professional. Every detail was explained about the hire boat and start of the holiday to the end. Plus email updates most appreciated.”

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Posted 8 years ago

“Very Easy to sort our holiday and very friendly team.”

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Posted 8 years ago

“Very effieciant web site and helpful staff in booking our forth coming holiday.”

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Posted 8 years ago

“Efficient,explained things well.”

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Posted 8 years ago

“Very friendly and very helpful and nice people to deal with during our transaction for our boating holiday”

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Posted 8 years ago

“Very pleasant helpful staff who booked my holiday with no problems or fuss”

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Posted 8 years ago

“Excellent service. Rang me immediately after I applied. Went through bits I might not have thought about. Double checked with the boat company that all my requirements were covered and rang back first thing next morning to confirm it all. Mention to Abbie Bacchus who dealt with it and deserves the praise”

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Posted 8 years ago

“I think I could have done everything on-line but I like to talk to the people I am dealing with. The on-line application/booking information requirements were straightforward and unambiguous and once completed, an acknowledgement was almost immediate. On the 'phone the lady I spoke to was cheerful, informative, easy to talk to and obviously could take a joke (and of course, the money - it was interesting that wasn't an on-line requirement with the booking). Confirmation of everything was received on-line within a few minutes of the monetary transaction being completed (over the 'phone), together with a lot of info about the holiday. Further confirmation came direct from the boatyard together with yet more info about the boat, canal and safety stuff within 24-hours. All-in-all it was really too easy!”

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Posted 8 years ago

“Everything went smoothly with the booking, very pleasant lady who dealt with my booking and nothing was too much trouble.”

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Posted 8 years ago

“Nice friendly staff who understood our needs and offered us the right boat at a good price. Very curtious and efficient which made booking so easy.”

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Posted 8 years ago

“Very easy website to book holiday. Email acknowledging booking received very quickly followed by phone call confirming about half an hour later. Very friendly staff with lots of information too about the boat etc. All in all first class service”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews