Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never been on a canal boat before but waterways holidays were extremely helpful and answered all my questions, the booking procedure was straight forward and easy, and I feel most important of all, was the communication afterwards was second to none, all documents/instructions arrived in plenty of time. When we arrived at the boat the staff there were just as helpful. All in all a very enjoyable experience.”

Helpful Report

Posted 10 years ago

“Prompt, courteous and efficient!!! A pleasure.”

Helpful Report

Posted 10 years ago

“Nice easy booking. Good that confirmation is by phone as it is reassurring to talk to some one from the company and be able to ask any questions”

Helpful Report

Posted 10 years ago

Many thanks for your very positive feedback Mr McColl - we always really enjoy talking through the details of your holiday too - have a great break!

Posted 10 years ago

“Quick, clean and effective booking procedure with a polite and prompt call-back.”

Helpful Report

Posted 10 years ago

“Efficient. Quick. Easy to use.”

Helpful Report

Posted 10 years ago

“The staff that completed my booking were friendly, efficient, helpful and knew exactly what they were talking about. Far better than talking to a call centre that treat you as an annoyance because you've bothered them, which does rather seem to be normal practice these days. It's a shame other companies don't work in the same manner as Waterways.”

Helpful Report

Posted 10 years ago

“Very friendly and helpful”

Helpful Report

Posted 10 years ago

“Every thing first class”

Helpful Report

Posted 10 years ago

“Very easy to book even at late notice.”

Helpful Report

Posted 10 years ago

“Efficient, friendly and helpful”

Helpful Report

Posted 10 years ago

“Pretty much an immediate response to my email reservation. Pleasant customer services staff, easy transaction and prompt confirmation of booking.”

Helpful Report

Posted 10 years ago

“All very smooth. Booked online then got a call the next day to confirm and pay and confirmation e-mails followed immediately. It all worked perfectly.”

Helpful Report

Posted 10 years ago

“Very quick and easy to book. No confusing web sites to navigate round. Polite and helpful on the phone. Will Definiately book with you again.”

Helpful Report

Posted 10 years ago

Many thanks for your very kind review Mr Rickwood - have a great holiday and we look forward to helping you choose your next boating break.

Posted 10 years ago

“Easy booking process. Friendly staff got in contact quickly and made the whole process simple. Hopefully taking over the boat will be the same.”

Helpful Report

Posted 10 years ago

“Excellent, very helpful informative staff many thanks”

Helpful Report

Posted 10 years ago

“this will be our first experience of boating. the person who took our booking, Lesley, was very pleasant and informative. she answered all our questions and assured us of your continued support with anything we may need to ask about. the email of confirmation was very prompt as was the confirmation of our booking from Kris cruisers. as a result we are looking forward to our week on the the Lady Nicole.”

Helpful Report

Posted 10 years ago

“Nigel took my call and was extremely helpful and answered all my questions. Very polite and cheery.”

Helpful Report

Posted 10 years ago

“I was quickly contacted following my original online reservation, everything was clearly explained and I was given time to check and confirm. At the point of booking I was assisted again by a very helpful lady and we are now looking forward to our holiday next year. On both occasions the paperwork was emailed to me very quickly.”

Helpful Report

Posted 10 years ago

“A friendly a efficient service.”

Helpful Report

Posted 10 years ago

“Good choice of boats and excellent value. The person who I rang was very pleasant and seemed interested in our holiday. Made a nice change. :)”

Helpful Report

Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews