Waterways Holidays Ltd Reviews

4.9 Rating 4,500 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all staff I talk to were very helpful”

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Posted 11 years ago

“I booked my holiday on line and within half an hour received a phone call, as promised, to complete the booking. The conversation was informal and very easy to understand with any questioned I had about the holiday answered clearly.”

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Posted 11 years ago

“The gentlemen i spoke to was very knowledgeable about the boat, the boatyard and our proposed route. Fantastic.”

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Posted 11 years ago

“Choosing is the hardest part, but also very enjoyable and easy, once you've decided booking is simple.”

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Posted 11 years ago

“The hardest part was choosing the boat, once that was done the booking was straight forward.”

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Posted 11 years ago

“Phoned and left a message for them to call back which they did. Was a very personal service, extremely helpful.”

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Posted 11 years ago

“Very friendly and helpful. Quick response to my booking email and great knowledge level. Overall, the booking experience was very easy. Happy to use Waterways again!”

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Posted 11 years ago

“We had the "TULIP", a very nice boat. Everything you can think of is at the boat. The staff is very friendly and someone came with us and showed us how the locks work. After that we went away with the TULIP on the Grand Union Canal. We had a great week, the boat was doing fine! If we go back for another narrowboat trip we come back to you,”

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Posted 11 years ago

“We hadn't even thought about a narrowboat holiday until two days before we booked and Waterways staff gave us fantastic help and advice. They were exceptionally patient and knowledgeable and nothing was too much trouble. Would definitely use them again (and we're now hooked on canal holidays!)”

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Posted 11 years ago

“Very helpful staff who provided lots of useful information and were quick to confirm reservation.”

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Posted 11 years ago

“Simple, straightforward booking process, had all the information I needed to make the decision. I'd recommend this anytime.”

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Posted 11 years ago

“excellent customer services”

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Posted 11 years ago

“We did a booking on very short notice and used a combined internet and telephone contact. The staff of Waterways were extreme friendly and competent. We even got some hints what to do and to visit in the area of the trip. Our next boat we will book at Waterways again. Johannes Philipp”

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Posted 11 years ago

“Easy booking service unlike the issues I'm avin with Thomson flight”

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Posted 11 years ago

“Very friendly and efficient. The boat was exactly as promised and the staff I spoke with all helpful and professional. Thanks for a great holiday.”

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Posted 11 years ago

“I made the reservation on a Sunday, I was telephoned on the Monday regarding the reservation by a very nice lady who helped with the booking and payment. She answered all the questions I asked. I also received email confirmation and info regarding the booking the next day. Thankyou.”

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Posted 11 years ago

“responded very quickly to the reservation, friendly and easy to deal with, process was straight forward with plenty of information on hand.”

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Posted 11 years ago

“Quick , easy, bottom line price upfront. Only one negative comment. I was charged a cancellation protection cost which was included in the total price. I would not have accepted this charge if I had known about it in advance.”

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Posted 11 years ago

“The Booking was straightforward and the office in Aldershot (?) very helpful backed up by some personal knowledge of the waterway booked so it seemed”

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Posted 11 years ago

“Living in Australia I did all the communication via email. I found them to be helpful no matter who stupid the question may have been. I booked and paid way in advance as being during a school holiday period in the UK, myself and my party dont want to miss out on the trip of a lifetime. Stewart vMitchell”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,500 reviews