Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used the website a few times in the past, found it very quick and easy to use. The call back system very good, staff have always been pleasant and helpful.”

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Posted 10 years ago

“Very polite and helpful over the phone cannot fault the staff”

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Posted 10 years ago

“Well informed - clear and fuss free”

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Posted 10 years ago

“The boat was very nice, very well fitted out. I would use Kates Boats and Waterways Holidays again.”

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Posted 10 years ago

Dear Mrs Kee. Many thanks for your kind comments. Delighted that you enjoyed your holiday and we look forward to helping you choose your next boating holiday.

Posted 10 years ago

“It was a pleasant experience booking and we had a large group, they were very helpful finding enough boats.”

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Posted 10 years ago

Dear Mr Butler. Many thanks for your kind comments - Hope that you all really enjoy your holiday in Scotland next year!

Posted 10 years ago

“Person I spoke to was very helpful and knowledgeable about the Norfolk broads, I would recommend this booking service to others.”

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Posted 10 years ago

“A very friendly personal telephone call with a gentleman who was very professional knowledgable and easy to speak to.”

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Posted 10 years ago

“Booking was very easy and straight forward. The information from the website was accurate and helped us to make an informative choice of where to book, We chose Ashby Boat Company based at Stoke Golding. They couldn't have been nicer or more helpful. We would definitely recommend them and will be using them again. Thanks for a great holiday.”

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Posted 10 years ago

“Actual booking was simple and the person we spoke to was very helpful, polite and informative.”

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Posted 10 years ago

“Very helpfull , prompt callback and very friendly voice at the other end of the line. The information given was conscise and helpfull.”

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Posted 10 years ago

“Easy process - searched and reserved booking online in evening, and was called back next day to confirm and pay.”

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Posted 10 years ago

“Exceptionally courtesy and efficiency. When ringing I also talked to different team members all of whom knew about the status of the booking and the previous actions of their colleagues i.e. well done”

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Posted 10 years ago

“Very comprehensive listings and latelink is good for bargain last minute trips. Could do with online responses being a bit more immediate eg it says you can book 24x7 but it's really telepone booking the next day.”

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Posted 10 years ago

“Got back to me immediately by e-mail then phone after initial booking enquiry. Very friendly, knowledgable ad helpful staff. Thorough and useful information about canal boating/safety etc. sent by e-mail on same day. Very satisfied, and looking forward to our holiday - I'd definitely recommend you to friends, and use you again if we book another canal break.”

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Posted 10 years ago

“Great service on the phone but I would have like to book and pay online to make it even simpler. Thank you”

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Posted 10 years ago

“Very quick and easy to use. Everybody very helpful.”

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Posted 10 years ago

“The booking process was extremely easy. The staff members with whom I spoke were incredibly friendly and competent. Confirmation was virtually immediate. Overall it was an example of excellent customer service.”

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Posted 10 years ago

“Very easy, informative and efficient.”

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Posted 10 years ago

“Very helpful & informative staff. The two people I spoke to had knowledge of the boats and the canals & areas”

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Posted 10 years ago

“Very informative”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews