Waterways Holidays Ltd Reviews

4.9 Rating 4,547 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,547 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The young Lady who rang me after my reservation, was very pleasant and had a sense of humour, dealing with me you would have to have! She I apologise as I can`t remember her name. explained and answered any queries I had. Very professional service indeed, she gave me £50 to say that , or did she”

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Posted 11 years ago

“Excellent booking system, I wanted Monday to Thursday so I could work Friday and Saturday. No problem the booking system worked well”

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Posted 11 years ago

“Dawn answered my phone call, she was friendly and knew the answers to all my questions. She explained everything clearly and in detail.”

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Posted 11 years ago

“Very good all round”

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Posted 11 years ago

“All worked out well and as booked with your helpful staff over the telephone & internet.”

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Posted 11 years ago

“Very helpful lady when I booked over 'phone. I would have liked a confirmation in writing though.”

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Posted 11 years ago

Dear Mrs Wright, thank you for your kind review. Waterways Holidays sends confirmation by email for every holiday booking. Further confirmation is sent by the boatyard by either post or email. You will receive confirmation in the post shortly. Best wishes, Waterways Holidays

Posted 11 years ago

“As an inexperienced boat user I was anxious about booking a canal break. Trudi was however, absolutely brilliant in answering my queries. The service received was a really good start to the adventure ahead, thank you.”

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Posted 11 years ago

“So far, so good. Simple and efficient booking process. - Thanks. Now, how about the weather?”

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Posted 11 years ago

“Great customer service, thank you.”

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Posted 11 years ago

“hello, not yet received booking confirmation or any schedule details regarding times of arrival / boat return, address of boat yard etc.......this is the first email we have received from you........k. thrower”

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Posted 11 years ago

Dear Miss Thrower and Mr Willson, thank you for taking the time to review Waterways Holidays. Following our chat where we discovered that our confirmation email had been delivered to your junk mail folder, we are very grateful for your subsequent 5 star rated review. We hope you have a lovely boating holiday. Best wishes, Waterways Holidays.

Posted 11 years ago

“hello, sorry for the previous rating, the confirmation email went into our junk folder for some reason, however, your quick response by phone was very helpful and we now have all the relevant information.........many thanks........Mr Willson.”

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Posted 11 years ago

“I contacted them several times and found the staff to be very friendly and helpful would definitely recommend the company”

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Posted 11 years ago

“Very easy to navigate the site. Easy to book, and avery quick reply from both of the parties. Thank you.”

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Posted 11 years ago

“Easy to talk to and responded quickly to my enquiry”

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Posted 11 years ago

“Very pleasant service and good arrangements. Would use again”

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Posted 11 years ago

“The support whilst making the booking was excellent and very personable especially when asking for additional information”

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Posted 11 years ago

“Very quick and easy to use great weekend break”

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Posted 11 years ago

“The site was very easy to use and I easily found a boat that was suitable. The person i spoke to was very helpful and answered all my questions about location,start time ect.”

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Posted 11 years ago

“Phone answered straight away by a very friendly lady who dealt with me competently and quickly . This coupled with the range of information on the website has made me happy, well informed and looking forward very much too my break Barbara Platts”

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Posted 11 years ago

“just easy to do buiness with. great first experience.”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,547 reviews