Waterways Holidays Ltd Reviews

4.9 Rating 4,531 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,531 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite, quick response to availability and price, advice on the possible tour and good followup with email. - Will recommend any time. Cheers Henrik”

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Posted 12 years ago

“Friendly, courtous service with good advice as it was my first experience in these matters. Very happy”

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Posted 12 years ago

“Having never booked a canal boat holiday I goind the online chat with Gemma very helpful. After I booked on the website, I called and spoke to a very, very helpful lady who explained everything from boat layout and facilities onboard to routes, weather, locks and everything I needed to know. Very pleaseant booking process”

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Posted 12 years ago

“Excellent service”

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Posted 12 years ago

“The young Lady who rang me after my reservation, was very pleasant and had a sense of humour, dealing with me you would have to have! She I apologise as I can`t remember her name. explained and answered any queries I had. Very professional service indeed, she gave me £50 to say that , or did she”

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Posted 12 years ago

“Excellent booking system, I wanted Monday to Thursday so I could work Friday and Saturday. No problem the booking system worked well”

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Posted 12 years ago

“Dawn answered my phone call, she was friendly and knew the answers to all my questions. She explained everything clearly and in detail.”

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Posted 12 years ago

“Very good all round”

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Posted 12 years ago

“All worked out well and as booked with your helpful staff over the telephone & internet.”

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Posted 12 years ago

“Very helpful lady when I booked over 'phone. I would have liked a confirmation in writing though.”

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Posted 12 years ago

Dear Mrs Wright, thank you for your kind review. Waterways Holidays sends confirmation by email for every holiday booking. Further confirmation is sent by the boatyard by either post or email. You will receive confirmation in the post shortly. Best wishes, Waterways Holidays

Posted 12 years ago

“As an inexperienced boat user I was anxious about booking a canal break. Trudi was however, absolutely brilliant in answering my queries. The service received was a really good start to the adventure ahead, thank you.”

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Posted 12 years ago

“So far, so good. Simple and efficient booking process. - Thanks. Now, how about the weather?”

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Posted 12 years ago

“Great customer service, thank you.”

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Posted 12 years ago

“hello, not yet received booking confirmation or any schedule details regarding times of arrival / boat return, address of boat yard etc.......this is the first email we have received from you........k. thrower”

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Posted 12 years ago

Dear Miss Thrower and Mr Willson, thank you for taking the time to review Waterways Holidays. Following our chat where we discovered that our confirmation email had been delivered to your junk mail folder, we are very grateful for your subsequent 5 star rated review. We hope you have a lovely boating holiday. Best wishes, Waterways Holidays.

Posted 12 years ago

“hello, sorry for the previous rating, the confirmation email went into our junk folder for some reason, however, your quick response by phone was very helpful and we now have all the relevant information.........many thanks........Mr Willson.”

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Posted 12 years ago

“I contacted them several times and found the staff to be very friendly and helpful would definitely recommend the company”

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Posted 12 years ago

“Very easy to navigate the site. Easy to book, and avery quick reply from both of the parties. Thank you.”

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Posted 12 years ago

“Easy to talk to and responded quickly to my enquiry”

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Posted 12 years ago

“Very pleasant service and good arrangements. Would use again”

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Posted 12 years ago

“The support whilst making the booking was excellent and very personable especially when asking for additional information”

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Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,531 reviews