Waterways Holidays Ltd Reviews

4.9 Rating 4,499 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Before booking phoned through to enquiry number - prompt reply and the lady was extremely helpful and gave us the confidence to search further for required dates and to book safely . Surprisingly easy - selected dated required - book now - and hey presto booking accepted with the promise of a phoned call back, which happened within a very short space of time . Lady on the phone very helpful, informative and made transaction so easy. Now very much looking forward to our holiday.”

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Posted 11 years ago

“Very polite, friendly staff, who were ready to answer all my questions. A pleasure to book.”

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Posted 11 years ago

“The booking process was very easy. When Waterways Holidays called me they were polite, friendly and helpful. I would definitely recommend them to anyone thinking of booking a canal boat holiday.”

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Posted 11 years ago

“I had to 'work' quite hard to find what I wanted on the web site; the 'sort by location' was not brilliant and I feel that a better filter system would be welcome. Having found the boat and location (at a good price) the booking was easy and smooth. All the operatives I spoke to were extremely friendly and helpful and follow up communication was prompt. Roll on next year!”

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Posted 11 years ago

“Very efficient and painless. Thank you very much”

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Posted 11 years ago

“No problems with booking~staff very polite and helpful.”

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Posted 11 years ago

“Very pleasant customer service. Helpful and informative.”

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Posted 11 years ago

“A very helpful and nice man.”

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Posted 11 years ago

“The website was very informative and when we spoke to Dawn she was great in helping get the right holiday for us. Very much looking forward to our week on the My O My.”

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Posted 11 years ago

“The call back to sort the book out was very friendly and has given me confidence that the holiday will be properly supported.”

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Posted 11 years ago

“Very helpful. Lesley made it very easy to book and a very good price”

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Posted 11 years ago

“Hi booked late but amazingly friendly staff at the Bath base and on the phone. Great tuition on safety plus video/book on board to refer to. Very clean, boat had everything we needed. We hired 2-4 berth for two of us would be a quash with four adults.”

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Posted 11 years ago

“The website was very easy to use and clear. I was impressed with the efficiency of the booking process and the thoroughness and usefulness of all the documentation I was sent. The booking was confirmed quickly and the documentation contains all the information we need, including other helpful websites for downloading canal maps and local accommodation.”

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Posted 11 years ago

“A very simple process to book next year's holiday if I had entered the correct phone numbers the call back to confirm would have been even quicker All in all first class service thanks for making it painless”

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Posted 11 years ago

“I thought it was very easy to complete the form on line and the lady that I spoke to on the telephone was very polite and helpful in answering any questions that I asked. She also seemed very knowledgeable about the area I give her 10 out of 10”

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Posted 11 years ago

“I think I dealt with 2 different people and they were both helpful, efficient and helped me think through what I wanted. Very pleasant.”

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Posted 11 years ago

“Superb service and great prices. Many thanks”

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Posted 11 years ago

“Having made a provisional booking on the web I was phoned by Dawn who talked me through everything. She was very professional, friendly, and had good knowledge about the boat and the Norfolk Broads experience. I will certainly use this company's again for holiday bookings”

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Posted 11 years ago

“On the phone and at the Marina in Congleton they were very helpful and full of advice. Very friendly too! would definately Recommend :)”

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Posted 11 years ago

“all staff I talk to were very helpful”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,499 reviews