Waterways Holidays Ltd Reviews

4.9 Rating 4,513 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,513 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking was easy and straight forward . The boat wasn't up to the 5 star rating on its fixture and fittings.”

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Posted 11 years ago

“Website easy to follow and book, once booked I received confirmation within a minute giving me information to call and pay deposit. Lady on the end of the phone was very polite, professional and new her stuff. Overall experience very good, if holiday is as good we will have a wonderful time.”

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Posted 11 years ago

“Would have liked a few more photographs of the out side layout of the boat in order to see if there was any outside seating.”

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Posted 11 years ago

“Very helpful service with good knowledge of the canals”

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Posted 11 years ago

“First class service over the phone. Very helpful, as this is our first go at boating holiday had a few questions about it and they were very helpful in this respect. Totally hassle free service.”

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Posted 11 years ago

“The lady who took our booking was extremely pleasant and helpful, answered all our questions without making us feel rushed. Looking forward to our third holiday with Wateways Holidays.”

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Posted 11 years ago

“Easy booking process Pleasant staff”

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Posted 11 years ago

“Staff were really friendly, engineer was great too, was a good weekend.”

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Posted 11 years ago

“Quick and effortless, thank you.”

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Posted 11 years ago

“Trudi Hawes was very helpful whilst I was booking my 1st waterways holiday, Trudi was able to answer all my questions.”

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Posted 11 years ago

“The website was easy to use and informative and the customer service when booking was quick and friendly.”

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Posted 11 years ago

“We found the website very clear to follow and understand. The staff were also very clear, pleasant and helpful on the phone when confirming the booking. A good start. Now we look forward to the holiday!”

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Posted 11 years ago

“Really pleased with ease of booking and diligent customer service team, ensuring that we were able to book exactly the holiday we wanted.”

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Posted 11 years ago

“We had a wonderful weekend break near to Oxford and couldn't have received better service from the moment I made the online booking, until we dropped the boat back to the marina on the final day! I would highly recommend these guys.”

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Posted 11 years ago

“My experience as a customer was first class from initial contact to ask some questions, to an online chat to clarify a couple of points and finally to make payment. Staff were friendly, courteous and professional. Highly recommended.”

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Posted 11 years ago

“Phoned back as said they would and were very helpful and efficient.”

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Posted 11 years ago

“Booked narrow boat holiday which we go on at the end of the month, Booking process very good and pleasant advisor made this very easy.”

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Posted 11 years ago

“I telephoned your office to confirm my internet booking, the lady that I spoke to was delightful, she was extremely helpful and very 'human', not sounding like she was following a script as so often happens these days. Congratulations on unusually good customer service.”

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Posted 11 years ago

“I was very pleased with the service I received , and it was made very easy for me to book. thank you very much.”

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Posted 11 years ago

“extremely helpful and very friendly and informative an absolute pleasure and wouldn't hesitate to recommend. booking process couldn't have been better. thankyou and looking forward to our holiday. Carl @ Deborah”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,513 reviews